HT202098: iPod shuffle (4th generation): Checking battery status

Learn about iPod shuffle (4th generation): Checking battery status
lionelfrompeabody
Level 1 (0 points)

Q: my ipod shuffle won't hold a charge

my iPod shuffle will no longer hold a charge.

iPad 2, iOS 5.0.1

Posted on Jul 17, 2012 5:37 PM

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lionelfrompeabody

Q: my ipod shuffle won't hold a charge

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 17, 2012 5:53 PM in response to lionelfrompeabody
    Level 8 (40,207 points)
    Mac OS X
    Jul 17, 2012 5:53 PM in response to lionelfrompeabody

    You can try doing a Reset

     

    http://support.apple.com/kb/HT1655

     

    and a Restore using iTunes (done from shuffle's Summary or Settings tab).  However, that (not holding a charge) sounds like a worn out battery. 

     

    If it's still under warranty (less than one-year from purchase date unless you extended with AppleCare), you can contact Apple tech support to see about getting a replacement.  You can do this at a nearby Apple Store Genius Bar, or by contacting Apple tech support using the Contact Us link at the bottom right corner of this web page.