HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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All replies
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Helpful answers
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Jul 17, 2012 9:09 PM in response to BellaJMby flip42,★HelpfulTry restoring it while in recovery mode. Hold down the home button while connecting it into your computer make sure the device is off. Keep the home button held down until your phone turns on and says recovery mode. Itunes should prompt you that a device is connected in recovery mode. This should work as a workaround for your error message.
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Oct 2, 2012 8:57 PM in response to flip42by Jacquear,This worked first time, thank you so much was stressing hard.
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Jul 31, 2013 2:58 AM in response to flip42by Antpants,Thanks, this solved my issue for me as well.
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Sep 29, 2013 2:38 AM in response to BellaJMby LBeech,Thank you, worked perfectly!!! Was stressing!
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Feb 25, 2014 7:25 PM in response to BellaJMby Keith3901,Thank you very much for this information. Worked great the first time!
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