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MacBook pro retina battery problem, how to fix this?

I'm using my Macbook Pro Retina (2.7 GHz i7 | 16GB DDR3 | 768 SSD) since the first week of july. It just had 7 battery cycles, condition is normal.


Since yesterday I found out my battery percentage dropped from somewhere between 70-80% to 35% directly after I opened up my macbook when I came home (15 minute ride). (I didn't actually see it drop)


I tried the tricks found on the internet such as:


  • Open Terminal
  • cd ~/Library/Preferences/
    rm com.apple.desktop.plist
    killall Dock


Things I found out:


  1. The com.apple.desktop.plist file was missing. So I 'manually' created it by changing the wallpaper, nonsense off course.
  2. This didn't help off course because a damaged file could have been the problem, but if there isn't any - it can't be the problem.
  3. The killall dock cmd didn't do what it should do - because it said "No matching processes belonging to you were found".
  4. I tried to reset SMC, no fix.
  5. I tried to restart with cmd + option + p + r, no fix.
  6. First week(s) i didn't notice any battery drops or any problem with the battery.


I called the local (Netherlands) Apple support services. I know some about computers and nowdays technology so it's annoying talking to someone which is trying to help me using manuals or so. The guy 3 times called his (smarter on mac) colleague to help him and sort of concluded that it maybe are some App(s) running in the back killing the CPU. I think that's not the problem. Still I monitored it and indeed, it isn't the problem.


The thing I do noticed is that my battery charges up way too fast:


  • 8% - 2:01 remaining (real time: 8:15 AM)
  • 9% - 1:32 remaining (real time: 8:17 AM)
  • 23% - 1:57 remaining (real time: 8:30 AM)
  • 27% - 1:18 remaining (real time: 8:34 AM)
  • 52% - 0:50 remaining (real time: 9:00 AM)


This is while using only Safari.


I can't imagine that my battery is broken already. Especially since I have used it just for two weeks and everything was fine in the beginning.


Can someone please help me? I rather don't go back to the Apple Store and wait for them to fix it. Especially after my last 3 expierences with them not able to fix my two first generation macbook air's. When I took a try I both fixed them, with just reinstalling the OS.


Thanks in advance!

MacBook Pro with Retina display, Mac OS X (10.7.4), 2.7 GHz i7 | 16GB DDR3 | 768 SSD

Posted on Jul 18, 2012 12:09 AM

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Posted on Jul 18, 2012 7:35 AM

I've used my macbook today after it was fully charged at 10:30 AM. It's at 6% now and has about 30 minutes left. This means i used my macbook for 6,5 hours constantly. Using just Safari, Mail, Excel and MSN. So that's basically the 7 hours of non-stop internet which Apple communicates minus 30 minutes using Excel through the day. Which is totally acceptable.


So I don't know what happened with my Macbook yesterday evening and today's morning but it seems it's working properly (again).


Anyone else expierencing the same kind of 'problems'?

5 replies
Question marked as Best reply

Jul 18, 2012 7:35 AM in response to enehcuo

I've used my macbook today after it was fully charged at 10:30 AM. It's at 6% now and has about 30 minutes left. This means i used my macbook for 6,5 hours constantly. Using just Safari, Mail, Excel and MSN. So that's basically the 7 hours of non-stop internet which Apple communicates minus 30 minutes using Excel through the day. Which is totally acceptable.


So I don't know what happened with my Macbook yesterday evening and today's morning but it seems it's working properly (again).


Anyone else expierencing the same kind of 'problems'?

MacBook pro retina battery problem, how to fix this?

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