3 Replies Latest reply: Jul 18, 2012 12:44 PM by planb77
richardsim7 Level 1 Level 1 (10 points)

Hello,

 

I was listening to my iPod classic, which suddenly stopped. Having thought I hit pause I tried playing it again but nothing happened. I took it out of my pocket to see this:

 

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The iPod then reset itself and I was presented with the main menu. I started listening to music again and about 3 minutes later the same thing happened again. It hasn't happened again since.


Does anyone know what this means?

 

Cheers,


iPod classic (120 GB)
  • planb77 Level 7 Level 7 (32,280 points)

    Could just be a temporarily software glitch that corrects itself by rebooting or it could be early signs of hard disk damage, but we won't jump to such conclusions just yet.  If it continues, you may want to consider restoring the iPod to factory settings in iTunes. This process wipes all content from the device, resets all settings back to their defaults, and loads a fresh version of the iPod's firmware onto the device.  This should help eliminate any sort of software issue, but not hardware ones.

    Restoring iPod to factory settings

     

    B-rock

  • richardsim7 Level 1 Level 1 (10 points)

    Yeah, if it happens again I'll give it a go. Wouldn't be the first iPod Classic that had a Hard Drive failure on me!

     

    Cheers,

  • planb77 Level 7 Level 7 (32,280 points)

    Seems to be a common thing with this particular line of iPods as they hold larger capacity drives that are a bit more susceptible to damage.

     

    B-rock