installed Canon MF4570dw multifunction printer, it prints and copies but scanner not detected. How do you install scanning function?

Question

installed Canon MF4570dw multifunction printer, it prints and copies but scanner not detected. How do you install scanning function?

Downloaded drivers installed MF4500w series. But software and OS does not setect scan function

MacBook Pro, Mac OS X (10.7.4)

Posted on Jul 18, 2012 5:46 AM

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Answer 1

mende1

Level 10

93,624 points

Jul 18, 2012 5:50 AM in response to russellfromwoodend

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/black_whi te_laser_multifunction/imageclass_mf4570dw#DriversAndSoftware

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Answer 2

PAHU

Level 6

16,717 points

Jul 18, 2012 9:25 PM in response to russellfromwoodend

First of all you need to set the MF scan components online. Press the Scan button and then select Remote.

Then on the Mac, open the MF Toolbox software, which will have been installed when you downloaded and installed the ScanGear v1.51 software, and select one of the buttons like Save. From the next window that appears, change the Original Placement menu to ADF or Platen - depending on where you have loaded the paper - and then press the Scan button. This action should scan the document to your Mac.

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