5 Replies Latest reply: Jul 18, 2012 12:40 PM by Michael Grenadier
Yankeerebel Level 1 Level 1 (0 points)

I am experiencing a slow response time with the drop down menus in FCP 7.0.3.

 

I experienced this with my old Mac Pro Intel (1st Gen.) but now I have a new 8-core Mac Pro (1 month old) and have the same delay.

 

I click in the window I need to activate then I click on a drop down menu and it seems like it may take up to 5 seconds for the menu to open. Changing tools with the keyboard or tool bar is no problem.

 

Any idea how can I solve this?

 

Thanks!

 

Tony


Mac Pro, Mac OS X (10.7.2), Two 2.4GHz Quad-Core Intel Xeon E56
  • Michael Grenadier Level 7 Level 7 (20,315 points)

    Are you running any other programs at the same time?  Do you have any OS "enhancements" installed? 

     

    Try disconnecting from the interenet by either unplugging ethernet or turning the airport off.

     

    Try deleting fcp preferences

     

    https://discussions.apple.com/docs/DOC-2491

     

    and here are some more troubleshooting tips

     

    https://discussions.apple.com/docs/DOC-2591

  • Yankeerebel Level 1 Level 1 (0 points)

    Thanks Michael....I'll try it but can you help me...what are OS "enhancements"? Never heard that term.

     

    Thanks

  • Michael Grenadier Level 7 Level 7 (20,315 points)

    There are programs people install that add some sort of functionality to the mac operating system and sometimes they can interfere with operation of programs.  Do you have any antivirus software installed?

  • Yankeerebel Level 1 Level 1 (0 points)

    No anti-virus running....

    I disconnected internet and killed all running programs with same result in FCP

     

    Here's a little more detail....once FCP is launched I can choose any open window, Viewer, Canvas, Timeline, etc. Assuming I've got the "Viewer" window active...the first time I click on a draw down menu it doesn't react to my click for about 4-5 seconds. After that, as long as I keep that particular window active the menus react correctly and instantaneously. That is the same case for whichever window is active, but since you go from window to window while editing, every time I make a new window active the delay returns for just that first click.

     

    Frustrating....???

  • Michael Grenadier Level 7 Level 7 (20,315 points)

    My instinct tells me it's something you've got loaded on your system.  Did you try all the troubleshooting steps?  What kind of drives do you have connected, and how are they connected to your computer?  Any drives that are not formatted macosextended?    Try disconnecting all external drives and see if that makes a difference. Do you have a MINIMUM of 10% free space on all drives and at least 15 or 20% free on your startup drive?  If you have diskwarrior, run it on all drives.  Boot off your os install disk and run disk utiltity disk repair on all drives.