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Yahoo Server Unavailable on 2 iphone 4S's

46729 Views 37 Replies Latest reply: Apr 13, 2013 10:17 PM by nakago5000 RSS Branched to a new discussion.
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cryptodan Calculating status...
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Jul 18, 2012 7:21 AM

I just got my wife a new iPhone 4S from Verizon, and I am unable to setup her Yahoo Account, and when I try her account on my iPhone 4S it states the samething as server uavailable.  However, I have had my Yahoo Account setup perfectly fine on my phone, and it connects to the Yahoo Mail Server.  I have tried multiple times to delete and re-add the account, and nothing works.  Her gmail account, however, was setup with no issues or fuss.  I just find it odd, that her email on yahoo will not function on a phone that already has a yahoo email account setup. 

 

So please can you let me and the community know what the fix action is?

 

This is very frustrating.  I will try adding my account to her phone, and see if it works.

 

I have restored / reset the phone to out of box environment and that did not solve the issue.

 

iPhone 4S iOS 5.1.1

iPhone 4S, iOS 5
  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 18, 2012 8:07 AM (in response to cryptodan)

    This is a Yahoo problem. Contact Yahoo technical support.

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 18, 2012 8:42 AM (in response to cryptodan)

    Changes nothing - this is a Yahoo problem. If not, she wouldn't be able to add her Gmail account.

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 18, 2012 9:02 AM (in response to cryptodan)

    Changes nothing.

     

    This is a Yahoo problem. Creating the account with the Yahoo preset creates the account as an IMAP account. The settings used with the preset are established by Yahoo for creating the account as an IMAP account. If there is a problem with that, then no one would be able to create a Yahoo account with the Yahoo account preset which is not the case. If that were the case, it would still be a Yahoo problem since the settings used with the Yahoo account preset are established by Yahoo.

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 18, 2012 9:12 AM (in response to cryptodan)

    I've forgotten more than you know.

  • Papciak84 Level 1 Level 1 (125 points)
    Currently Being Moderated
    Jul 18, 2012 12:56 PM (in response to cryptodan)

    It's a Yahoo! issue. If Gmail works fine then it's clearly not the iPhone. You can't make your iPhone connect to Yahoo! The only thing you can do is enter the appropriate credentials. After that? It's Yahoo!s issue. Good luck with your mentality that it's the iPhone.

     

    And no, Apple should not be in contact with Yahoo! The iPhone functions and works just fine. Yahoo! needs to make the fix.

     

    Also, your title is not accurate because you clearly state that your Yahoo! works just fine.

  • Papciak84 Level 1 Level 1 (125 points)
    Currently Being Moderated
    Jul 18, 2012 2:14 PM (in response to cryptodan)

    It's an issue with Yahoo!

     

    Call AppleCare and they'll tell you the same thing.

  • nakago5000 Calculating status...
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    Aug 7, 2012 4:50 PM (in response to cryptodan)

    http://help.yahoo.com/kb/index?y=PROD_ACCT&page=content&id=SLN3702&actp=lorax&lo cale=en_SG

     

    This article from Yahoo! indicates where they are the point of issue here.  Chastizing Apple's support for providing an online discussion board where it says in the terms it is not monitored by Apple employees is an interesting way of looking at it. 

     

    Yahoo has been having issues with account access, push notifications, server errors, email delivery (should I continue?) since November of last year.  This is confirmed by several technicians at the carrier level where they have stated this is an ongoing problem with both iPhone, Android and Blackberry devices.  They have been recommending against people using Yahoo at this point.  The error you are describing is an error from a server level, not from an application level.

     

    EDIT:  As an FYI, usually resetting the password will resolve the issue as this is almost always related to a bad password sync across their authentication servers.

  • SuperEman24 Calculating status...
    Currently Being Moderated
    Sep 21, 2012 3:05 AM (in response to cryptodan)

    I Also had this problem recently, what I did is I opened my yahoo account in my computer. I just followed the instructions, coz yahoo required me to change my password coz my old password is not that strong. Then again just followed the steps. Then after successfully changing my old password. I tried to put it on my iphone4S mail. And it was verified.

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