HT204428: Check the status light and battery charge on your iPod shuffle

Learn about Check the status light and battery charge on your iPod shuffle
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Q: my iPod shuffle 4th gen won't charge or show up in iTunes

my iPod shuffle 4th gen won't charge or show up in iTunes when i plug it in to the back of the computer and when the off/on switch is halfway it gives me a solid red light on the iPod battery status light for about five seconds does anyone know what to do

iPod shuffle, Other OS

Posted on Jul 18, 2012 10:52 AM

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Q: my iPod shuffle 4th gen won't charge or show up in iTunes

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  • by South gate,

    South gate South gate Oct 11, 2012 10:10 AM in response to silviupetre
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    Oct 11, 2012 10:10 AM in response to silviupetre

    Recharge your shuffle, the light will go green when charged. Your device will show up after your cousin disconnects his phone and you plug in your shuffle again.

     

    Hope that helps

  • by silviupetre,

    silviupetre silviupetre Oct 11, 2012 11:18 AM in response to South gate
    Level 1 (0 points)
    Oct 11, 2012 11:18 AM in response to South gate

    ok, the red light is on when the shuffle is connected. the iphone is disconnected. it's been almost 3 hours since i plugged in the shuffle and it's still on the red light...

  • by South gate,

    South gate South gate Oct 11, 2012 11:52 AM in response to silviupetre
    Level 1 (0 points)
    Oct 11, 2012 11:52 AM in response to silviupetre

    Is your shuffle switch off, if not switch it off and try charging again. Secondly, unplug your shuffle, turn the shuffle on and off again, is the light green now?

  • by silviupetre,

    silviupetre silviupetre Oct 11, 2012 11:59 AM in response to South gate
    Level 1 (0 points)
    Oct 11, 2012 11:59 AM in response to South gate

    no..it doesn't matter what i do, the only light is the red light. i will do anything possible to go to the nearest apple service and maybe they will save the problem  not even the tutorials on their site won't help.

    anyway, thanks for you help and sorry for the headaches

  • by bensdaswag,

    bensdaswag bensdaswag Oct 11, 2012 12:46 PM in response to bensdaswag
    Level 1 (0 points)
    Oct 11, 2012 12:46 PM in response to bensdaswag

    Most likely it got wet cause mine has the same problem and I took it in to the Apple store and they said it got wet

  • by silviupetre,

    silviupetre silviupetre Oct 11, 2012 11:49 PM in response to bensdaswag
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    Oct 11, 2012 11:49 PM in response to bensdaswag

    yes it got wet. so what did they? what's to do?

  • by bensdaswag,

    bensdaswag bensdaswag Oct 12, 2012 3:30 AM in response to silviupetre
    Level 1 (0 points)
    Oct 12, 2012 3:30 AM in response to silviupetre

    They said that if it's under warranty it will still cost u 50 because the warranty doesn't cover water damage they would have to fix the hardware

  • by venki1092,

    venki1092 venki1092 Apr 3, 2013 12:30 PM in response to bensdaswag
    Level 1 (0 points)
    Apr 3, 2013 12:30 PM in response to bensdaswag

    Hi bensdaswag , I am facing same issue . How did you solve it . How much did they ask for repairing it ?? Please Reply

  • by Roadraven,

    Roadraven Roadraven Jul 3, 2013 9:51 PM in response to bensdaswag
    Level 1 (0 points)
    Jul 3, 2013 9:51 PM in response to bensdaswag

    I am having the same problem and I didn't get it wet at all.  Its a fairly new shuffle......only a few weeks old.... and it won't charge (only the red light comes on for 5 seconds) and itunes won't recognize it.  Did I just buy a dud?

  • by blacktech123,

    blacktech123 blacktech123 Sep 2, 2013 3:07 PM in response to bensdaswag
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    Sep 2, 2013 3:07 PM in response to bensdaswag

    i got 1 to and it hasnt even been a month and it stopped working

    i will NEVER reccomend it to any1

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 2, 2013 4:14 PM in response to blacktech123
    Level 8 (38,490 points)
    Mac OS X
    Sep 2, 2013 4:14 PM in response to blacktech123

    If it's one month old, it's under warranty (for one year from purchase date).

  • by DeborahF,

    DeborahF DeborahF Sep 26, 2013 9:55 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Sep 26, 2013 9:55 AM in response to Kenichi Watanabe

    I am having the same issue. It's a waterproof shuffle, so water should not be a problem.  When I plug it in, get the red light for a few seconds, then nothing. It has been charged in overnight and is not charging. Have restarted my computer, and I know the USB port is fine. The device does not show up in Disk Uitility. Any ideas how to get my laptop to recognize the nano?

  • by DeborahF,

    DeborahF DeborahF Sep 26, 2013 9:55 AM in response to bensdaswag
    Level 1 (0 points)
    Sep 26, 2013 9:55 AM in response to bensdaswag

    I am having the same issue. It's a waterproof shuffle, so water should not be a problem.  When I plug it in, get the red light for a few seconds, then nothing. It has been charged in overnight and is not charging. Have restarted my computer, and I know the USB port is fine. The device does not show up in Disk Uitility. Any ideas how to get my laptop to recognize the nano?

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Sep 26, 2013 12:44 PM in response to DeborahF
    Level 8 (38,490 points)
    Mac OS X
    Sep 26, 2013 12:44 PM in response to DeborahF

    The water-proofed shuffle is not technically an Apple product anymore, because it has been modified by the company that sells them.  It does no harm to ask questions here, since it is still functionally an iPod shuffle, but if it's under warranty, you should contact the company that sold it, for tech support.

    The device does not show up in Disk Uitility.

    It will not appear in Disk Utility or the Mac Desktop (except when syncing), unless you set it to Enable disk use.  Does it appear in iTunes when connected?

    When I plug it in, get the red light for a few seconds, then nothing.

    That may indicate that the battery is faulty.  Be sure to try disconnecting other USB devices, in case there is not enough power on your Mac's USB bus for all connected devices.  If you use a USB hub, try a direct connection.  If it's a MacBook, connect its power adapter.

  • by TheOwner of this Shuffle,

    TheOwner of this Shuffle TheOwner of this Shuffle Jan 27, 2014 11:21 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Jan 27, 2014 11:21 AM in response to Kenichi Watanabe

    I'm having the same problem.  The online customer service is useless since I recieved this as a gift and don't know the purchase date.  I've had this less than two weeks and have used it twice.  Do not under an circumstances recommend this piece of garbage to anyone!

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