6 Replies Latest reply: Jul 18, 2012 12:54 PM by Linc Davis
wildcat Level 1 Level 1 (0 points)

I updated software (operating system) to Mac OSX Snow Leopard on my MacBook, now I can't open Safari from desktop. Message says I can't run this one with Snow Leopard. I would have thought installing Snow Leopard would have automatically updated Safari.


MacBook
  • QuickTimeKirk Level 9 Level 9 (50,620 points)

    Did you "move" Safari from its default install location (HD/Applications folder) prior to installing Snow Leopard?

    Move it back and run the installer again.

  • wildcat Level 1 Level 1 (0 points)

    Hi,

     

    No. I left everything on desktop untouched and unmoved. I just slipped the Snow Leopard install disk into MacPro and let it load. After loading, it restarted my computer. And, when I went to click on Safari on desktop, that's when message appeared saying I can use this version with update.

  • QuickTimeKirk Level 9 Level 9 (50,620 points)

    Where is the icon for Safari?

    Is there one in the HD/Applications folder?

  • wildcat Level 1 Level 1 (0 points)

    on desktop. it's in the HD folder as well. I tried clicking on it from the folder too, but same message. My old Safari apparently isn't compatible with Snow Leopard. So, Snow Leopard didn't come with web browser? Do I need to purchase a web browser separately?

  • Carolyn Samit Level 10 Level 10 (95,995 points)

    There shouldn't be a Safari icon on your Deskop. Only your Dock.

     

    And try installing Safari from here > Safari 5.1.7

     

    Safari is a pre installed native Mac OS X application. No need to purchase anything.

  • Linc Davis Level 10 Level 10 (160,050 points)

    First, delete all copies of Safari (and any other built-in applications) other than the one in the Applications folder. Never move or copy those applications.

     

    Then rebuild the LaunchServices database. If you have one of the so-called "utilities" that does that, you can use it. Otherwise, proceed as below.

     

    Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now.

     

    Launch the Terminal application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.

     

    Drag or copy — do not type — the following line into the Terminal window, then press return:

     

    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain user
    

     

    Log out and log back in.