2 Replies Latest reply: Jul 18, 2012 8:15 PM by Linc Davis
Atlas.family Level 1 Level 1 (0 points)

I just updated my system today and after restarting the computer and all updates taking effect, when I turn on my computer Finder keeps quitting unexpectedly.  I can not do anything as the box keeps popping up with finder quiting.  What is wrong?  And how do I fix it?


iMac, Mac OS X (10.7.4)
  • Barry Hemphill Level 8 Level 8 (36,960 points)

    Hello:

     

    I do not know what is wrong, but I would trash a preference file (com.apple.finder.plist) and restart.

     

    Barry

  • Linc Davis Level 10 Level 10 (173,410 points)

    Launch the Console application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Step 1

     

    Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.

     

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

     

    Step 2

     

    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.