TS1394: Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)

Learn about Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)
artalba65

Q: im getting an error message when trying to install the snow leopard application cd 2. need  help.

im getting an error message when trying to install the application cd on my Imac os x 10.6.4   what can I do to solve this problem?

Posted on Jul 19, 2012 1:08 AM

Close

Q: im getting an error message when trying to install the snow leopard application cd 2. need  help.

  • All replies
  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Jul 19, 2012 9:38 AM in response to artalba65
    Level 10 (123,860 points)
    Jul 19, 2012 9:38 AM in response to artalba65

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair. Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)