Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: M hamid
M hamid Author
User level: Level 1
4 points

can't activate my iphone, keeps saying server temporily unavailable

Hi,


I went to bed at 10:30pm last night, set my iPhone alarm for 05:30am this morning, dimmed my brightness to its lowest setting (as I always do, so I don't get blinded when I check the time during the night) and then left my phone beside my bed.


This morning, when the alarm went off, I couldn't switch it off, because my iphone was in the middle of some "restore" after doing what can only be called an "automatic" reset. I had to switch the phone off to stop the alarm.


Now, I can't get past the activation screen and keep getting the "Your iphone could not be activated because the server is temporarily unavailable" screen. No matter HOW many times I try, or how long I wait between tries, it just won't complete this part.


I followed the advice in various forums, and tried connecting to iTunes. However, iTunes says "The software on the iphone has expired and must be updated to a new version" - all of which I find extremely strange as:


1) My iPhone is (was - God only knows what it's on now) on the latest build of 5.1


2) iTunes is on version 10.6 (updated recently)


3) When I clear the iTunes message, it tries to sync the phone but, obviously as the phone hasn't yet activated after the auto-reset, can't.


4) The iTunes screen showing the iPhone information states that the software is the latest version and doesn't need changing.


I'm now stuck with an iPhone which doesn't work and I don't live near an Apple store either - only a Stormfront store


Anybody got any ideas?


Thanks,


Monty

iPhone 4S, IOS 6

Posted on Jul 19, 2012 3:21 AM

Reply
13 replies
User profile for user: M Sarraj
M Sarraj
User level: Level 1
0 points

Sep 25, 2012 2:04 PM in response to KiltedTim

no, my iphone was working but when i click Reset (Erase All Content and Settings), then my iphone restart and show me the activation screen and i try eveythings to activate my iphone but it's keep telling me that (Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it.) and when i tried to connect my iPhone to iTunes it's keep showing that (We're sorry, we are unable to continue with your activation at this time).😟

Reply
User profile for user: KiltedTim
KiltedTim
User level: Level 10
195,537 points

Sep 25, 2012 2:54 PM in response to M Sarraj

I don't know anything about Mobile2000. Zain IS a supported carrier in Kuwait. Assuming that the shop you bought it at is legitimate and didn't sell you a gray market phone, it should work.


Try putting the phone in DFU mode and restoring it using your computer (google "iPhone DFU mode" for instructions). Assuming something went wrong with the over the air update, that should get it back to normal.


It may just be that so many people are trying to activate their fancy new iPhone 5's that the servers are overloaded.


Let's hope that's all it is. If the phone was hacked to unlock it, then it's probably a brick now.


What is the model number of the phone? That will tell us what country it originated in.

Reply

can't activate my iphone, keeps saying server temporily unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up