Restore from iCloud backup. Pictures missing and ones there are blurry?

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Restore from iCloud backup. Pictures missing and ones there are blurry?

I went to the Apple Store and got a new phone so they went and did a restore from backup from iCloud. So, everything was fine and I went home and my apps were there. I look and only 900/1,700 photos transferred from iCloud onto the new device. Although, I have no more room on iCloud so they may still be there but because there is not enoguh wiggle room in the cloud for them to download, they cannot be pushed to the device. Or, more likely, my photos may be gone because the "genius" at Apple had wiped my phone so I'm not sure if my backup is still available or if it just says that it is. And, the 900 pictures that did transfer are all blurry and wont unblur so what should I do? Should I buy more storage and then restore this phone and restore from the previous iCloud backup? Help please

iPhone 4S, iOS 5.1.1

Posted on Jul 19, 2012 5:34 AM

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Answer 1

pvonk

Level 6

13,851 points

Jul 19, 2012 1:38 PM in response to ndiguiseppi

First of all, treat your device like a camera - always sync photos to a computer for archiving. Many users have lost photos doing a restore from iCloud, and this is generally due to several reasons: only photos in the camera roll are backed up, and (it seems) iCloud messes up often enough when backup/restore is used.

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