Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

slow software and internet?

I have a Mac Pro (Early 2008) Just upgraded my RAM. I have 12gb's of RAM. Everything worked really smooth the first couple of days.

Now its starting to drag again. Specifically lightroom app, but really thats only cause thats what i'm working with the most. It all drags. Any suggestions?

Mac Pro, Mac OS X (10.7.4)

Posted on Jul 19, 2012 6:00 AM

Reply
6 replies

Jul 19, 2012 6:49 AM in response to lyleb125

First, back up all data immediately, as your boot drive may be failing.


If iCloud is enabled, disable it.


Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.


Step 1


Launch the Activity Monitor application in any of the following ways:


Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.


Select the CPU tab of the Activity Monitor window.


Select All Processes from the menu in the toolbar, if not already selected.


Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.


Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?


Step 2


You must be logged in as an administrator to carry out this step.


Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.


Post the 50 or so most recent messages in the log — the text, please, not a screenshot.


Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Jul 19, 2012 6:56 AM in response to lyleb125

I would start by cloning the system and then pull your current so you can test and avoid accessing the old system.


Might even try a clean install (keep the Lion ESD installer package when you do download it) and then use Setup Assistant rather than upgraded OS over your old 10.6.8 system avoids carrying older extensions and system files that were not moved out.


Using Cloning as a Backup Strategy

Carbon Copy Cloner 3.4.1

OS X Lion Install to Different Drive


Mac OS X: Starting up in Safe Mode - http://docs.info.apple.com/article.html?artnum=107393

What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564

Safe Boot takes longer than normal startup - http://docs.info.apple.com/article.html?artnum=107394


Rebuilding Lightroom database

Make sure to move non-system items to other drives

Keep the boot drive 50% free and clone+restore if needed or move to a different (fast) boot drive.


Put your media on an array - backed up daily or more and to more than one backup drive and cloned.


"Drag again" meaning you have had trouble ever since ___________ ?

Upgrade to Lion? to 10.7.4?

By chance you kept a bootable copy of 10.6.8 and that works fine?

All apps etc are Lion firendly and updated at this point?

Jul 19, 2012 1:21 PM in response to Linc Davis

Thank you for taking the time to help me. Greatly appreciated!!!


Process: %CPU

LR (jumps from 20% - 71%)


%User: jumps from .080 to 12.1


%System: jumps from 3.36 - 8.25


%Idle: 85 to 96%


System Memory:


Page Outs: 94.8mb

Swap Used: 26.5mb


Console Application: top 50 messages


7/19/12 2:40:24.588 PM [0x0-0x6a06a].com.apple.jnlp-http___downloads.pictage.com_put_http___downloads. pictage.com_put_mac.jnlp: http://www.pictage.com/photographer/remote/getStudioEvents?authAgent=gjg5gkg4gdg JgtgIgtg4k9gfdk9eUuUe9j9eAtUkA89jUJAUUe

7/19/12 2:40:25.190 PM [0x0-0x6a06a].com.apple.jnlp-http___downloads.pictage.com_put_http___downloads. pictage.com_put_mac.jnlp: http://www.pictage.com/photographer/remote/getExpiredStudioEvents?authAgent=gjg5 gkg4gdgJgtgIgtg4k9gfdk9eUuUe9j9eAtUkA89jUJAUUe

7/19/12 2:41:20.777 PM [0x0-0x6a06a].com.apple.jnlp-http___downloads.pictage.com_put_http___downloads. pictage.com_put_mac.jnlp: http://www.pictage.com/photographer/remote/checkIfEventIsSubmitted/1253540?authA gent=gjg5gkg4gdgJgtgIgtg4k9gfdk9eUuUe9j9eAtUkA89jUJAUUe

7/19/12 2:41:22.994 PM mdworker: (Normal) Import: exceeded time/resource use limits after 84020 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:42:35.000 PM kernel: IOSurface: buffer allocation size is zero

7/19/12 2:43:05.000 PM kernel: IOSurface: buffer allocation size is zero

7/19/12 2:43:27.000 PM kernel: IOSurface: buffer allocation size is zero

7/19/12 2:43:36.671 PM mdworker: (Normal) Import: exceeded time/resource use limits after 132036 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:44:45.000 PM kernel: IOSurface: buffer allocation size is zero

7/19/12 2:45:18.160 PM mdworker: (Normal) Import: exceeded time/resource use limits after 96036 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:47:00.623 PM mdworker: (Normal) Import: exceeded time/resource use limits after 96033 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:48:49.907 PM mdworker: (Normal) Import: exceeded time/resource use limits after 108035 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:50:20.374 PM mdworker: (Normal) Import: exceeded time/resource use limits after 84033 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:51:26.585 PM mdworker: (Normal) Import: exceeded time/resource use limits after 60033 milliseconds, reason:1 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:52:13.986 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.MediaStream

7/19/12 2:52:14.356 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.BackToMyMac

7/19/12 2:52:14.577 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.DeviceLocator

7/19/12 2:52:14.814 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Mail

7/19/12 2:52:14.902 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Contacts

7/19/12 2:52:14.908 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Calendars

7/19/12 2:52:14.912 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Bookmarks

7/19/12 2:52:14.921 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Ubiquity

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.MediaStream

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.BackToMyMac

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Bookmarks

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Data

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: class.Contacts

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Calendars

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.D

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: eviceLocator

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Mail

7/19/12 2:52:15.744 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Ubiquity

7/19/12 2:52:44.261 PM System Preferences: Return code: 800

7/19/12 2:52:45.463 PM awacsd: Exiting

7/19/12 2:52:45.464 PM mDNSResponder: Removing registration domain 1018914747.members.btmm.icloud.com.

7/19/12 2:52:45.465 PM configd: network configuration changed.

7/19/12 2:52:46.475 PM configd: network configuration changed.

7/19/12 2:52:51.628 PM mdworker: (Normal) Import: exceeded time/resource use limits after 84004 milliseconds, reason:1 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:53:21.274 PM mdworker: (Normal) Import: exceeded time/resource use limits after 24002 milliseconds, reason:1 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:53:29.915 PM System Preferences: Deleting CardDAV

7/19/12 2:53:29.935 PM System Preferences: Deleting account <ABAccount: 0x400880820: identifier: 25C0BE65-4C11-40A7-B8CE-F6DC9DF9E448, name: iCloud, baseURL: file://localhost/Users/ /Library/Application%20Support/AddressBook/Sources/25C0BE65-4C11-40A7-B8CE-F6DC 9DF9E448/> with option 2 (1 - keep local, 2 - remove local)

7/19/12 2:53:32.588 PM System Preferences: FAILURE: Job com.apple.photostream-agent is not loaded in launchd.

7/19/12 2:53:32.595 PM [0x0-0x23a23a].com.apple.systempreferences: Disabling MobileDocuments...

7/19/12 2:53:33.104 PM librariand: changing log level to 5

7/19/12 2:53:33.199 PM com.apple.librariand: com.apple.Dataclass.Ubiquity

7/19/12 2:53:34.698 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Calendars

7/19/12 2:53:34.699 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Contacts

7/19/12 2:53:34.701 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Device

7/19/12 2:53:34.701 PM [0x0-0x23a23a].com.apple.systempreferences: Locator

7/19/12 2:53:34.703 PM [0x0-0x23a23a].com.apple.systempreferences: com.apple.Dataclass.Ubiquity

7/19/12 2:53:38.959 PM com.apple.launchd.peruser.501: (com.apple.ubd) Throttling respawn: Will start in 5 seconds

7/19/12 2:53:45.053 PM librariand: server_disappeared(framework_client.c:71): failed to re-register for notifications after server restarted

7/19/12 2:54:38.865 PM mdworker: (Normal) Import: exceeded time/resource use limits after 72005 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:56:32.811 PM mdworker: (Normal) Import: exceeded time/resource use limits after 72004 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 2:59:33.743 PM Finder: --ImageKit Error: error before reading pixels: 506

7/19/12 2:59:33.743 PM Finder: --ImageKit Error: error after reading pixels: 506

7/19/12 3:04:27.686 PM Adobe Lightroom 3: CFURLCreateWithBytes was passed these invalid URLBytes: '/Volumes/Macintosh HD-2/Applications/Adobe Lightroom 3.app/Contents/Frameworks' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.

7/19/12 3:11:17.375 PM mdworker: (Normal) Import: exceeded time/resource use limits after 336013 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

7/19/12 3:12:22.840 PM mdworker: (Normal) Import: exceeded time/resource use limits after 60044 milliseconds, reason:1 - find suspect file using: sudo mdutil -t 11046481

7/19/12 3:15:52.467 PM mdworker: (Normal) Import: exceeded time/resource use limits after 204010 milliseconds, reason:2 - find suspect file using: sudo mdutil -t 11046481

Jul 19, 2012 4:01 PM in response to lyleb125

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem(s)?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


  1. Be sure your Mac is shut down.
  2. Press the power button.
  3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
  4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.


Test while in safe mode. Same problem(s)?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

slow software and internet?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.