You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MBP Retina: Poor image quality from hdmi output

Picked up my new MBP Retina yesterday, and as expected, the display is beautiful.


Hooking it up to my two 24'' monitors (both Dell ST2420L) was another story. Colors are badly washed out and fonts look jagged.


I've run the gammut of display settings, and feel pretty confident that's not the issue. I am however open to suggestions.


For a good description of the issue, check out this thread over on the Macbook Air forum: https://discussions.apple.com/thread/4080525?start=0&tstart=0 They seem to be experiencing the same thing with the newer MBA's.


One monitor is hooked up via the onboard hdmi port, and the other is hooked up via a mini display to hdmi cable. Both are apple brand cables.


I had an older 2008 Macbook and used the mini display to hdmi cable without this problem.


Headed out to pick up a mini display to dvi adapter to see if that fixes the problem. Will update.

MacBook Pro with Retina display

Posted on Jul 19, 2012 8:45 AM

Reply
112 replies

Nov 5, 2013 9:40 AM in response to ehartye

I have a Macbook Pro 10.6.8 with Snow Leopard. I purchased an HDMI cable so that I could display MS PowerPoint Presentations via Parallels Desktop. Everything looked fine on the TV monitor until I switched over to the MS Powerpoint! The slides are completely distorted! Has anyone ever run into this problem before? And, if so, were you able to resolve the issue?


I will admit that I have been reluctant to purchase the Apple equivalent of MS Powerpoint because it involves upgrading my OS and, I have been so happy with Snow Leopard! The other reason for my procrastination is that frustratingly, Apple no longer seems to sell the office apps separately and, I already have the Pages wordprocessing app so it kind of bugs me that I will have to purchase the whole package, which includes something I already have and have already paid for!


Anyway, if anyone can offer some suggestions on how I can resolve this Parallels Desktop > MS Powerpoint issue on my MacBook Pro, I will be very happy and also very grateful. Thanks. 🙂

Jan 16, 2014 5:03 PM in response to Alex Rumyankov

Hey Alex,

I have the same monitor and the same problem that you "were" having...

I tried to do as per your instructions but appratanly I am not that Mac savvy and unable to understand and follow the instructions that you posted.

I would love for my HP 23xi to work nice...

Is there a simple way to do this or understand this?


thanks


Vik

Mar 1, 2014 9:23 AM in response to Imperyal

Imperyal's solution worked for me on a Samsung 32" UN32EH5000F LED TV. I tried everything else you can imagine, including all the other suggestions listed in this thread, but nothing else worked - not even the DCI to HDMI adapter. But never in a million years would I have thought to rename the HDMI input source to "PC". Genius!

Apr 28, 2014 10:29 PM in response to nhterry

Thank you! This was a GREAT help. I am using a Dell U2410 with two inputs (DVI for a Thinkpad and HDMI for a MBP Retina). The MBP's output was embarassingly bad on the same display. This fixes it and gets it back to where it's supposed to be. Quite disappointed that Apple hasn't provided a patch for this.


Thank you to all of you that helped us get this working.

Nov 11, 2014 8:19 AM in response to CEGmac

MacBook Pro 15" running OS X Yosemite with a Samsung SyncMaster P2770HD and running into the same problem.


If I connect via HDMI, the image looks completely fuzzy as everyone else has experienced.


If I connect via an old school VGA Connector and Mini DisplayPort connector, the picture quality is just fine.


I tried the patch and that unfortunately didn't resolve things. I then went into the Samsung Monitor and changed the name of HDMI to "PC" as suggested and it was magically fixed.


So great to get suggestions like that from these forums.


Incredibly disappointing that an issue that is so pervasive and has been around so long has not been solved yet by Apple.

Dec 13, 2014 6:58 PM in response to ehartye

I know this is a pretty old thread, but I just had the same issue with an HP monitor. The picture was absolute crap using HDMI.


To fix it I had to turn off underscan on the monitor, mine was set to auto, and then turn off underscan in the system preference in Yosemite (slider under Display settings).


Now the picture looks great.

Jan 12, 2015 2:21 PM in response to DYEW1TNESS

I had the same issue where the MacBook Pro HDMI output on an HP 2509m monitor looked blurry. I read the suggestions of renaming the HDMI source in the monitor to "PC" unfortunately the monitor model I have doesn't allow me to do that.


I ended up buying an HDMI to DVI cable (20$) and connected the MacBook Pro to the DVI source on the monitor. The quality of the image is now good.

May 2, 2015 4:44 PM in response to DMAD

Thanks to all previous posters because you helped me resolve my problem.

I don`t use an external monitor but an AOC LE24H037 TV with HDMI input, as a second monitor for my MBP.

Here is my humble contribution:

Walk through the settings of your TV/Monitor.

See if it accepts YPbPR input and select that option

On your MBP turn Underscan to 0.

It worked for me and now I have crystal clear output.

MBP Retina: Poor image quality from hdmi output

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.