stel555

Q: Could not activate cellular data network

I cant access my hotmail account when i am out and about, when i send and receive the pop up window says, Could not activate data network , but my cellular is turned on.

Can anyone help?

iPhone 4, iOS 5.1.1

Posted on Jul 19, 2012 9:47 AM

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Q: Could not activate cellular data network

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  • by SCTom1,

    SCTom1 SCTom1 Jul 24, 2015 4:54 AM in response to Suzanne515
    Level 1 (4 points)
    Jul 24, 2015 4:54 AM in response to Suzanne515

    I have an iPhone 6, just paid my T-mobile bill and then this happened, could not connect to cellular to use data, surf, etc.

    This solution worked fine!

    Thank you!

  • by arp1347,

    arp1347 arp1347 Jul 29, 2015 2:37 PM in response to JDsocial
    Level 1 (0 points)
    Jul 29, 2015 2:37 PM in response to JDsocial

    Thanks very much for the tip! "Deleting Vodafone Profile" worked for me! I was so frustrated because my cellphone provider and also Apple couldn't help me out with this problem. I guess they have no clue what's going on!

  • by rashford,

    rashford rashford Sep 18, 2015 11:04 AM in response to rob9099
    Level 1 (0 points)
    Sep 18, 2015 11:04 AM in response to rob9099

    Thanks rob9099. Worked for me after I was prompted to delete the existing profile. General>profile>cellular profile>delete profile and follow the prompts.

  • by apj23,

    apj23 apj23 Sep 27, 2015 3:02 PM in response to stel555
    Level 1 (0 points)
    Sep 27, 2015 3:02 PM in response to stel555

    I also want to add to the original post, go to settings, Genera,l VPN, and delete any configurations that are not Apple certified.  I have a Keepgo sim that i use when I travel around the world and when I install the APN its works everywhere when I travel. But I need to remember to delete the APN configuration when I come back home.

  • by snipessss,

    snipessss snipessss Jul 10, 2016 8:49 PM in response to rob9099
    Level 1 (4 points)
    Jul 10, 2016 8:49 PM in response to rob9099

    Thank you so much rob. This is a very old post, but I absolutely have to thank you for solving my problem. I had the "could not activate cellular data network" problem for over a year now after I put my SIM card into a used iphone. It still seems unreal to me that the problem is fixed. Again, thank you so much!

  • by Andy10725,

    Andy10725 Andy10725 Sep 7, 2016 4:26 PM in response to Koblenz2014
    Level 1 (4 points)
    Sep 7, 2016 4:26 PM in response to Koblenz2014

    I Know it's an old thread but I recently have this problem.  The solution offered by Koblenz is exactly how to resolve it. Thanks a million!

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