Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes won't sync music..

I got a new desktop two months ago and today for some reason, iTunes has decided it will not sync my music onto my iPhone 4s anymore.

Here are some facts:


The music was on there the other day.

The music not only shows up in iTunes but will play as well.

I have deactivated the old computer so there is only 1 active computer on my apple id.

I have disabled home sharing so the new computer is not in any way connected to the old.

Yes, the songs are checked.

Yes, the sync entire library is checked. (I even tried just syncing one playlist - no luck)



I feel like I must be missing something basic because I am really frustrated and cannot figure out why it won't sync.


HELP!!

iPhone 4S, iOS 5.1.1

Posted on Jul 19, 2012 11:33 AM

Reply
16 replies

Jul 19, 2012 11:43 AM in response to MollyAyren

Since you didn't mention it so I thought I would ask, did you also check to see that you have checked "Sync only checked songs and videos" on the summary tab of your iTunes sync settings (and I assume that you checked Sync Music on the music tab as well)? If so, then you may have to sync all the music off your phone (by unchecking Sync Music and syncing), then back on in order to fix things.

Jul 19, 2012 11:54 AM in response to MollyAyren

If you haven't copied your itunes library from the old computer to the new one as yet, then syncing with this new itunes library will replace everything on your iphone


if you already have your library there, then you can try resetting sync history on Windows by:


Selecting edit from menu bar then Preferences> Devices Tab> then Reset Sync History button


On Mac


Select iTunes from apple menu bar Preferences> Devices Tab> Reset Sync History button

Jul 19, 2012 12:08 PM in response to MollyAyren

If you've already successfully synced music with the new computer there shouldn't be anything on the old one that you're missing or that would help. Attempting to sync with your old computer at this point would probably just create more problems as it will delete all media off your phone and replace it with the media in the other iTunes library.

Jul 19, 2012 1:08 PM in response to randers4

Reinstalling it didn't fix it.


As far as syncing it goes, when I synced it to the new computer, it deleted all the songs since there weren't any in my iTunes library at that time (I hadn't brought the songs from the old computer over to the new one yet). Now that there are though, I cannot get them to sync onto the phone even though the songs are there now..

Jul 19, 2012 1:14 PM in response to MollyAyren

If your old computer still works, you should try copying your entire iTunes folder from your old computer to your new one using one of the approaches outlined here: http://support.apple.com/kb/HT4527. This will copy not only your music but your iTunes library files, which include the syncing relationship that your phone has with this library (i.e., iTunes will then recognize your phone and your syncing history and won't try to delete all content again). This may also fix your syncing issues. (I didn't realize that you hadn't already established a successful syncing relationship with your new computer when I said earlier that there wouldn't be anything on your old computer that would help.)

Jul 30, 2012 3:05 PM in response to MollyAyren

Did you ever get this issue resolved? I am having a similar problem, except that Itunes will sync some of my music from my new laptop to my Iphone 4S, but not all of it. I have tried every different method of selecting & syncing that I can think of, have tried dragging & dropping, tried copying missing music from my external hard drive, tried syncing from my old lap top, nothing works!! Very frustrated...any suggestions?

Mar 19, 2013 7:01 AM in response to Jaci34

On the left hand side of itunes where it says devices, under should be your iphone name, music, films ,and tv programmes... click on music and then on the bottom right hand side of itunes click AUTO FILL.. Then you can sync music from iPhone to iTunes.

Okay, after you've plugged your iPhone into your PC and it's done syncing, you might have to click and drag what songs you want to your iPhone. Your iPhone is listed in the library column on the left of the screen.

I had the same problem on transferring iPhone music to Computer, hope this helps 🙂

iTunes won't sync music..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.