Q: "Required folder could not be found"
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Jul 20, 2012 11:22 AMby planb77,Do you sync or have you ever synced photos to the device via iTunes? If so, it could be a corrupted photo cache. Try looking for and trashing it if possible. Then resync your iPod with iTunes. See this article for more information on what the iPod photo cache is and where to find it on your PC.
iTunes: Understanding the iPod Photo Cache folder
B-rock
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Jul 20, 2012 3:39 PMby kjiran,I never try to sync anything but music and iTunes on this computer with that cable never had an issue before. I'm also getting a message saying that it's trying to analyze gapless information, or something to that effect and it makes iTunes completely freeze and I end up having to restart my computer each time it does that.
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Jul 21, 2012 8:35 AMby planb77,Well that's more information than we had to work with in the first post.
What happens if you click on the exit button in the iTunes status bar along the top when it starts to determine the gapless playback?
So iTunes operates okay when you don't have the iPod plugged in?
B-rock
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Jul 21, 2012 3:40 PMby kjiran,As soon as iTunes opens, whether or not the iPod is plugged in, it goes to determining the gapless playback status. If I click on the exit button, it doesn't do anything. I can't even open any other programs on my computer at the time. Everything pretty much freezes.
And thank you for helping me with this
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Jul 22, 2012 7:30 AMby planb77,Have you tried removing and re-installing iTunes and all Apple related software using the exact instructions in this Apple support document?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XPRemoving and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock
