HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes

Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
livsacrocky

Q: Songs not downloaded in full.

I downloaded an album yesterday to discover that 7 of the songs are faulty and do not play in full. how do I fix this??? especially when the contact apple option is not working!

itunes, Windows XP

Posted on Jul 20, 2012 3:51 AM

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Q: Songs not downloaded in full.

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jul 20, 2012 4:05 AM in response to livsacrocky
    Level 10 (104,363 points)
    Apple TV
    Jul 20, 2012 4:05 AM in response to livsacrocky

    Welcome to the Apple Community.

     

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.

     

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

     

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.

     

    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.