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Upgraded iPhone 3GS to iOS5 software on PC, backed up everything - but all my contacts are gone. Why is this, and how can I retrieve my precious contacts that I saved before the upgrade?

I seriously need these contacts back, because I forgot some of the numbers, fearing that I will never be able to reach such people again unless I meet them in person. This is tragic! Should I go to an AT&T retailer? The Apple store?


When my phone restarted during the upgrade, I merged everything to the iCloud - and the contacts were gone there, too. I had to manually re-add the contacts whose numbers I remembered!


As for those I didn't remember...here's the tragedy. It blatantly says, on "iOS: How to Back Up" that my device settings would be saved, including the 20+ contacts I had saved prior to the upgrade. All my device settings came back, except for the contacts. I don't even know the numbers to some, and now I feel completely hopeless. Is there a solution?


Contacts are AWOL - need them back!🙂


I tried all "possible" ways to recover them (including "import SIM contacts")...and they all failed. =(


I can only back-up to points after the upgrade. Shame. These contacts cannot be gone forever!!


Thank you for your help))


-Masha

iPhone 3GS, iOS 5.1.1

Posted on Jul 20, 2012 3:02 AM

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Upgraded iPhone 3GS to iOS5 software on PC, backed up everything - but all my contacts are gone. Why is this, and how can I retrieve my precious contacts that I saved before the upgrade?

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