musicaltiger

Q: original files not found

Trying to free up space for more downloads, I dragged my iTunes folder over to my external hard drive.  Now several (that's an understatement) files are not available because the original files can't be located.  Using Time Machine, I restored the computer but the files still cannot be located.  Please help!

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 20, 2012 7:30 AM

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Q: original files not found

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  • by Limnos,

    Limnos Limnos Jul 20, 2012 7:32 AM in response to musicaltiger
    Level 9 (54,642 points)
    Mac OS X
    Jul 20, 2012 7:32 AM in response to musicaltiger

    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527

     

    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.

  • by musicaltiger,

    musicaltiger musicaltiger Jul 20, 2012 7:51 AM in response to Limnos
    Level 1 (0 points)
    Jul 20, 2012 7:51 AM in response to Limnos

    I tried what you said, but it didn't work.  Perhaps I really messed something up the first time I tried moving iTunes, and now I can't recover it. 

  • by Limnos,

    Limnos Limnos Jul 20, 2012 7:59 AM in response to musicaltiger
    Level 9 (54,642 points)
    Mac OS X
    Jul 20, 2012 7:59 AM in response to musicaltiger

    I suspect you did something a lot more complicated than dragging the whole iTunes folder (you didn't happen to change something in preferences too?)  If that really is all you did then iTunes would just have continued using the copy on the internal drive.  If you had deleted that then iTunes would not have showed you broken links -- it would have flat out refused to start because it could not find a library file.  Unless you can tell us exactly what was moved where, and exactly what you did, then we're just guessing.

  • by musicaltiger,

    musicaltiger musicaltiger Jul 20, 2012 8:01 AM in response to Limnos
    Level 1 (0 points)
    Jul 20, 2012 8:01 AM in response to Limnos

    I think I copied the iTunes app to the external hard drive (less than 300 MB) and then copied the iTunes folder to the hard drive.  I may have then taken the orignal iTunes folder that appeared in the finder to the trash.  It's been a couple weeks, so I'm a little fuzzy.

  • by Limnos,

    Limnos Limnos Jul 20, 2012 8:07 AM in response to musicaltiger
    Level 9 (54,642 points)
    Mac OS X
    Jul 20, 2012 8:07 AM in response to musicaltiger

    Ummm... it sounds like a mess.  I don't think the application likes being run from an external (these days 300 MB is so little that it's not a real space saver moving something that small, in addition major applications do not like being run from another drive).  There are ways to move iTunes things to an external but you need to do it carefully.

     

    First, you need to get the application back into its normal place.  Frankly I would just download it from Apple and re-install it.  Delete it on the external.

     

    Second, we can have a look at what can be rescued from your iTunes folder.  As I said earlier, if you dragged the whole folder intact to the external then it may be useable there, but things you said before suggest you didn't.

  • by musicaltiger,

    musicaltiger musicaltiger Jul 20, 2012 8:13 AM in response to Limnos
    Level 1 (0 points)
    Jul 20, 2012 8:13 AM in response to Limnos

    Ok.  I deleted it from the external.  Now, how would I rescue things from the iTunes folder? 

  • by Limnos,Helpful

    Limnos Limnos Jul 20, 2012 9:21 AM in response to musicaltiger
    Level 9 (54,642 points)
    Mac OS X
    Jul 20, 2012 9:21 AM in response to musicaltiger

    Make sure your iTunes folder is intact and has everything you need for a library

     

    What are the iTunes library files? - http://support.apple.com/kb/HT1660

     

    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management

     

    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html

     

     

    In particular make sure it looks like the examples below:

     

    Image of iTunes folder structure Dec. 2011 - https://discussions.apple.com/message/16923545
    see also:
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605

     

    This can be placed on either the internal or external drive, but it must be a complete package and not pieced together by dragginf items from different places.

     

    If you have a complete package you can try starting iTunes, doing the option key thing as indicated earlier.

  • by musicaltiger,

    musicaltiger musicaltiger Jul 20, 2012 9:28 AM in response to Limnos
    Level 1 (0 points)
    Jul 20, 2012 9:28 AM in response to Limnos

    Looks like I'm screwed.  My tree structure stops at iTunes music.  Nothing is contained in the files, neither on the hard disk nor the external drive.  Thanks for your help on this.  Please let me know if you have any other ideas.  I fear I've permantently lost it all. 

  • by musicaltiger,

    musicaltiger musicaltiger Jul 20, 2012 9:44 AM in response to musicaltiger
    Level 1 (0 points)
    Jul 20, 2012 9:44 AM in response to musicaltiger

    i actually just figured out how I can locate my old files in Time Machine and get them to restore; however, I get a message telling me there isn't enough space to copy the old files, which tells me they're going to the hard disk iTunes rather than the external iTunes.  Any ideas?

  • by Limnos,

    Limnos Limnos Jul 20, 2012 9:50 AM in response to musicaltiger
    Level 9 (54,642 points)
    Mac OS X
    Jul 20, 2012 9:50 AM in response to musicaltiger

    Have a look at how space is being used:
    OmniDiskSweeper (free) - http://www.omnigroup.com/applications/omnidisksweeper/download/

     

    See if there are any music files hidden somewhere.

     

    For items purchased from the iTunes Store:

    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this).  Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available.