My iMac computer hasn't been loading very fast. The last time i used it, it took 15 minutes to load up. But today it has been long over an hour to load. It stays on the white screen when you turn it on. What do i do?!?😠😢⚠😕
iMac
Try holding down the shift key while starting the computer.
Mac OS X: Starting up in Safe Mode - http://support.apple.com/kb/HT1455
What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564
Safe Boot takes longer than normal startup - http://support.apple.com/kb/TS1884
Mac OS X 10.4, 10.5 - Computer shuts down during Safe Boot - http://support.apple.com/kb/TA24054
Please do not use fancy font colors. I cannot read turquoise on light blue.
Try holding down the shift key while starting the computer.
Mac OS X: Starting up in Safe Mode - http://support.apple.com/kb/HT1455
What is Safe Boot, Safe Mode? (Mac OS X) - http://support.apple.com/kb/HT1564
Safe Boot takes longer than normal startup - http://support.apple.com/kb/TS1884
Mac OS X 10.4, 10.5 - Computer shuts down during Safe Boot - http://support.apple.com/kb/TA24054
Please do not use fancy font colors. I cannot read turquoise on light blue.
Do i turn off the iMac, turn it back on and then hold the shift key, or do i hold the shift key while pushing the on button?
Turn it off. Turn it on and hold down the shift key. I am not sure how long is necessary but I usually just hold it unti I am sure it is booting up. You should eventually get a messsage it is starting in Safe Mode. Depending upon hte level of issues you may not even get that far and then it turns into a whole different set of issues.
I hope you maintain regular backups.
Ok well i held the shift buttons for like an hour and then the grey apple appeared. So when its done loading i want to see if the add-ons are causing it, because i have the limited edition missing manual for apple computers and iMacs. But This did help me a little.
Try restarting it normally.
Well it finally came to the home screen but it took an hour. We got this from my grandma so it has her account passwords so when i got on it said type in the password for safe mode. But ill have to ask them for a password.
What you're seeing says to me 3 things:
1. Maybe corrupt directory; computer has the files all jumbled up
or
2. Full hard drive (need 15+ GB free at all times) and can't find room for files when starting
or
3. Terminally ill hard drive. Having problems reading files and having to do a lot of re-tries.
Safe Mode should have helped, at least temporarily, with #1 and #2.
Well we need to be able to log into my grandma's account on the apple but we don't know the password. :\ So we have to find ou what the password is
Reset OS X Password Without an OS X CD - http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
rccharles post on editing password with single user mode - http://discussions.apple.com/thread.jspa?threadID=2747898
Regaining lost admin status on OS X - http://www.salingfamily.net/trav/osx/regain_admin.html
Running OS X Setup Assistant (another topic) - http://discussions.apple.com/message.jspa?messageID=9581230
but i cant connect to our household internet yet.
Those are all links to text instructions you can view using whatever it is you are using to write your responses to me right now.
Well we have at&t uverse connections so it has wifi. And im only 14 so forgive me if i dont understand. But i cant find the at&t uverse connections. Before i could find it and type in our password and stuff but now i can't. So i have to figure out how to hook at&t uverse to our iMac.
Oh, okay. I thought you were trying to log into your grandmother's account on the computer.
Well okay here's the thing. My grandma bought the apple and registered the apple as her husbands name. So on windows and stuff you have an account. Well their account is locked (needing a password) and my grandma cant think of her password and weve tried tons of them. But on At&t uverse we have this wifi my mom is hooked up to on her laptop. I need to hook it up on the apple but the mac cant find it. And i cant search for it on the internet on it because its not logged in. So i cant really get on anything right now.
😕
You have two unrelated issues.
One is getting into your grandmother's account, for which I have already posted suggestions. There are ways to reset an account so you give it a password yourself when you next log in.
The other is getting on the Internet, which I see you are asking about in another topic.
My computer needs to turn on!
