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The Java Runtime Environment cannot be found.

The Java Runtime Environment cannot be found. installing a dlink security camera

MacBook Air, Mac OS X (10.7.4)

Posted on Jul 20, 2012 7:51 PM

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7 replies

Aug 26, 2012 10:15 PM in response to jim009

Okay, so I had the same problem with my dLink cameras after following the links on mydLink.com.


Apparently using the download of Java Runtime Environment (JRE) from the Java site creates a problem. Given a choice, don't do it that way, but if you've already downloaded it and installed it (which I did on two of my three Macs) there's a solution.


If you haven't downloaded JRE as directed by dLink, then go to Spotlight and search for Java. You'll find Java Preferences. When you run it, you will be asked if you want to download JRE. Say yes and then make sure the enable applet box is checked. myDLink.com should run fine and you will see your camera or cameras. Works great.


If you already downloaded JRE from the Java site as directed by the DLink site, you have to do a little work to get rid to do the reinstall.


  • In file manager, go to the HD drive. Click on System, then Library, then Java. Delete the three folders from the Java folder. .
  • Then reinstalled MAC OSX You do this by restarting the system and holding the command key and the r key down as the computer restarts. You can let go of the keys when the gray apple appears. Work your way through and just reinstall the operating system. All of your files will be fine - just like installing the new version of OSX from the App Store. (Good idea to backup your computer first with Time Machine or whatever you use.)
  • After reinstalling, which takes about an hour, go to Spotlight and search for Java. You'll find Java Preferences. When you run it, you will be asked if you want to download JRE. Say yes and then make sure the enable applet box is checked.

Apple Care was great in helping me through the problem. The first technical support guy couldn't find the solution, so he turned me over to more senior person who figured out the fix.


good luck.

Dec 18, 2012 8:58 AM in response to jim009

I have had the same issue. I have the D-Link DCS942L security camera. I must say D-Link has rather terrible web access for their cameras on Mac. I would not buy this camera again and would instead use one of the security cameras sold at the Apple stores such as Phillips which are hopefully better tested and updated for compatibility with Apple or simply use an entirely web based product such as Dropcam which eliminates these headaches. Ever since Apple removed Java from Safari this camera has become entirely worthless and even before that it would frequently have difficulty displaying the camera footage due to Java problems with their web interface. On PC it also requires Active X for IE which is banned by many networks. I have tried installing/uninstalling the correct version of Java on Safari as well as Oprah, Chrome muliple times but it never seems to work. However I have been able to get it to work using SecuritySpy software if you configure it on your network and I find this is superior since it avoids the Java Safari issue entirely and provides many other controls (DVR, triggers, better motion capture, FTP) than the D-Link software.

The Java Runtime Environment cannot be found.

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