HT1363: Putting iPod into Disk Mode
Learn about Putting iPod into Disk Mode
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Helpful answers
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Jul 23, 2012 6:47 AM in response to hlindyby planb77,See here: iPod Displays a Red "X" Icon
Note that if it's often a sign of a hardware issue usually with the iPod's Hard Drive. If possible, schedule an appointment at your local Apple Store/Genius Bar to have them verify that for you.
B-rock