4 Replies Latest reply: Nov 12, 2013 12:05 AM by iStephanie_Apple
Karenswhitephone Level 1 (0 points)

My HP laptop always use to recognize my Iphone 4 then all of the sudden stopped. I have been trying to transfer pictures and it does not see that any device or camera is plugged in to it like it use to. I have VISTA on my computer. When I go to My Computer it doesnt show anything is even plugged into the USB port. I tried all 3 ports on the laptop. The Windows help assistant talks about needing a driver..basically a software disc to load any new divice onto the computer. How would I get a driver for the Iphone?? I never needed that before. I could just plug it in and I would get the pop up asking if I wanted to transfer my pictures, etc.  This is so annoying!  I do back up to I Cloud as well.

iPhone 4