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Cyther35 Level 1 Level 1

My ipad is disabled permanently and I need help unlocking it. It says to connect it into Itunes, but when i did it didnt work because it says to unlock the passcode in order to get into Itunes. My 3-year old niece kept on putting in the wrong passcode which made my ipad disabled.And since this is a new ipad, I wasn't able to sync it yet into my computer. It wont allow me to do anything. I cant even type in my passcode or plug it into Itunes. Please help. Thanks

Reply by Diavonex on Jul 21, 2012 8:29 PM Helpful

Try and force iPad into Recovery Mode

 

 

1. Turn off iPad

 

2. Connect USB cable to computer; leave the other end alone

 

3. Press and hold the Home button down and connect the docking end of cable to iPad

 

4. Continue holding the Home button until you see the "Connect To iTune" screen

 

5. Release the Home button

 

6. Open iTune

 

7. You should see "iTunes has detected an iPad in recovery mode"

 

8. Use iTune to restore iPad

 

 

Note: You need to be patient and repeat the above many times.


All replies

  • Diavonex Level 9 Level 9

    Try and force iPad into Recovery Mode

     

     

    1. Turn off iPad

     

    2. Connect USB cable to computer; leave the other end alone

     

    3. Press and hold the Home button down and connect the docking end of cable to iPad

     

    4. Continue holding the Home button until you see the "Connect To iTune" screen

     

    5. Release the Home button

     

    6. Open iTune

     

    7. You should see "iTunes has detected an iPad in recovery mode"

     

    8. Use iTune to restore iPad

     

     

    Note: You need to be patient and repeat the above many times.


  • abdallahalhakim Level 1 Level 1

    This worked for me. I had to do the process two times. The first time - it downloaded the new OS version and the second time it actually uploaded it on the iPad. Great advice. Thanks Diavonex!!

  • Diavonex Level 9 Level 9

    I am glad it worked for you

  • Punkz8 Level 1 Level 1

    what if computer doesnt have itunes?

  • Shyam suchak Level 1 Level 1

    If your computer doesn't have itunes then you can download itunes from

    http://www.apple.com/itunes/download/

  • Deano5680 Level 1 Level 1

    Worked first time nice one

  • keew Level 1 Level 1

    What if iTunes won't recognize that iPad is connected?

  • AbuAnas Level 1 Level 1

    Hi there,

     

    I have forgotten my passcode. I have also lost the tries. My iPad is disabled now. I tried to restore it with iTunes. I have never syncronized it before to any computer.

     

    I have started restoring it, followed the steps, but with no luck.

     

    After I saw  the Connect to the iTunes screen, I pluged the cable, thefollowed the prompts. It starts for a few minute,  then the Connect to iTunes screen disappears, and the normal screen with "the iPad is disabled" is displayed. The iTunes page is still working and the (Downloading1 item) is still working. It says it needs 5 hours, the downloading lines is on progress, but not sure if I haveto wait?

     

    I have updated the iTunes in my computer. However, nothing has changed.

     

    What do you think I should do?

     

    Notice: My iPad is still under waranty. I got it a few months ago from Myer (Brisbane). Now I am overseas (Saudi Arabia) and will not go back to Bribane until (probably) later in the future.

     

    Cheers,

    Mohammad

  • RiadKeshvani Level 1 Level 1

    FIXED:

     

    Follow the below steps you are back with your Apple product from disabled issue.

     

    1. Connect USB cable to Comuter and Install iTunes

    2. After installation of iTunes connect USB cable to iPad

    3. Hold HOME and ON/OFF button of iPad for 10 to 20 Seconds

    4. You will have iTunes Logo and USB Cable Logo in the screen of iPad

    5. Now Open iTunes (Normally iTunes open automatically in computer)

    6. You will find a message in ituned " iPad Recovery Mode"

    7. Click on "Restore iPad"

    8. Wait until iTunes is complete the task (It will take about 20 to 30 minutes).

     

    Cheers,

    Riad

  • AbuAnas Level 1 Level 1

    Hi Riad,

    Step 1 says:

    Connect USB cable & install iTunes!

     

    What if iTunes has already been installed into my laptop? Do I have to UN-Install it, then apply the steps?

     

    Thanks,

    M.

  • Mmstanley Level 1 Level 1

    Does anyone know if there is a way to fix a disabled iPad without connecting to a laptop? I'm traveling brought my iPad for work, left my I laptop, and it's now disabled. I need it for work tomorrow:( Any other options?

  • johnk1863 Level 1 Level 1

    woow that was easy thx

  • Jerry718 Level 1 Level 1

    Worked perfectly

  • skamat Level 1 Level 1

    wont a restore delete all data from the ipad?

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