Hi -
I just purchased a Canon pixma MG5300 series, and installed the drivers etc. But now when I try to print, error 311 is returned after a long while of 'printing' I'm running snow leopard 10.6.7, would that make a difference? And what must I do to get it printing?
Thank you in advance
Sky Cope
iMac, Mac OS X (10.6.7)
1. Update to 10.6.8 using the > Mac OS X 10.6.8 Update Combo v1.1
2. Then see > Mac 101: Printing (Mac OS X v10.6)
Did you install the drivers from Canon via the CD/DVD they provided or did you follow Apple's instructions on how to install a printer? If you installed Canon's CD/DVD then that may be the problem. This time following Canon's instructions for removing their software, after doing so restart the computer, then carefully read and follow the instructions in Printing Overview OS X Lion
Canon MG5300 printer not printing (error 311)
