HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes

Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
fronzo

Q: fronzo

Why is it when I download an album but only receive one ot two songs from the album?

iPod touch (4th generation), iOS 5.1.1

Posted on Jul 22, 2012 4:15 AM

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Q: fronzo

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  • by b noir,

    b noir b noir Jul 22, 2012 3:32 PM in response to fronzo
    Level 9 (72,129 points)
    Jul 22, 2012 3:32 PM in response to fronzo

    I'd report the problem to the iTunes Store.

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.