My late 2009 iMac is starting to refuse to play DVD's.

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Level 4

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My late 2009 iMac is starting to refuse to play DVD's.

My late 2009 iMac is starting to refuse to play DVD's. Any ideas? It is still in warranty till Nov 2012. it will accept all DVD's, but some it will not play, justs searches for a bit, then spits out. others it plays ok. There appeasrs to be nothing (Quality of DVD, age of DVD etc), that i can pick on. I expect that a trip into the nearest apple store is needed, but iMacs are a bit large to cart around!

bw

Andrew

iMac (21.5-inch Late 2009), Mac OS X (10.6.8)

Posted on Jul 22, 2012 3:49 AM

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Answer 1

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Radiation Mac

Level 5

4,701 points

Jul 22, 2012 4:09 AM in response to andrew platt

If you are under Warranty, which you appear to be, and you live in the US within 50 miles of an Apple Store, you can request free onsite Service at your home for desktop Macs through Apple Express.

Hope this helps 🙂

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Answer 2

andrew platt Author

Level 4

1,445 points

Jul 22, 2012 4:12 AM in response to Radiation Mac

Hi Radiation,

nope UK, but they might have a similar system, the nearest apple store is only 20 miles away

bw

A

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Answer 3

andrew platt Author

Level 4

1,445 points

Oct 30, 2013 12:29 PM in response to andrew platt

ok, i ended up taking it into the local Apple store and as well as the HD replacement programme, they agreed to replace the DVD drive as well - well done Apple!

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