Thanks Linc - your help is appreciated. I restarted the MBA and confirmed that Bash and Launchd were running. I followed your instructions and I've pasted below. I've xxx'd out my name in one location.
PID TT STAT TIME COMMAND
1 ?? Ss 0:02.50 /sbin/launchd
10 ?? Ss 0:02.13 /usr/libexec/kextd
11 ?? Ss 0:00.19 /usr/libexec/UserEventAgent -l System
12 ?? Ss 0:02.30 /usr/sbin/notifyd
13 ?? Ss 0:00.08 /usr/sbin/diskarbitrationd
14 ?? Ss 0:00.75 /usr/libexec/configd
15 ?? Ss 0:03.98 /usr/sbin/syslogd
16 ?? Ss 0:02.54 /usr/libexec/opendirectoryd
17 ?? Us 0:00.06 /usr/sbin/distnoted daemon
18 ?? Ss 0:00.23 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/Support/fseventsd
19 ?? Ss 0:00.53 /System/Library/CoreServices/powerd.bundle/powerd
23 ?? Ss 0:00.37 /usr/sbin/securityd -i
24 ?? Ss 0:00.75 /usr/libexec/airportd
27 ?? Ss 0:00.91 /System/Library/CoreServices/coreservicesd
32 ?? Ss 0:00.01 /usr/sbin/systemkeychain -d
38 ?? Ss 0:00.03 /usr/sbin/ntpd -c /private/etc/ntp-restrict.conf -n -g -p /var/run/ntpd.pid -f /var/db/ntp.drift
39 ?? Ss 0:00.08 /usr/sbin/cupsd -l
42 ?? Ss 0:00.36 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/Resources/u sbmuxd -launchd
45 ?? Ss 0:00.01 /usr/libexec/stackshot -t
48 ?? Ss 0:00.06 /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Supp ort/revisiond
52 ?? Ss 0:00.94 /System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmfs --tcp --resvport --listen localhost --oneshot --noportmap --nobrowse
53 ?? Ss 0:01.91 /System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmd
54 ?? Ss 0:01.94 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
55 ?? Ss 0:00.21 /usr/sbin/mDNSResponder -launchd
57 ?? Ss 0:00.47 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow console
59 ?? Ss 0:00.01 /usr/sbin/KernelEventAgent
61 ?? Us 0:00.50 /usr/libexec/hidd
63 ?? Ss 0:00.01 /sbin/dynamic_pager -F /private/var/vm/swapfile
65 ?? Ss 0:00.02 /usr/libexec/dpd
68 ?? Ss 0:00.02 autofsd
70 ?? Ss 0:00.67 /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
71 ?? Ss 0:00.14 /usr/sbin/aosnotifyd
72 ?? Ss 0:03.65 /usr/libexec/ApplicationFirewall/socketfilterfw
73 ?? Ss 0:00.34 /Library/Rapport/bin/rooksd
75 ?? Ss 0:00.03 /bin/sh /Library/Parallels/Parallels Service.app/Contents/Resources/ParallelsDispatcherService start
79 ?? Ss 0:00.15 /usr/libexec/taskgated -p -s
102 ?? Ss 0:00.06 /usr/libexec/xpchelper
107 ?? SNs 0:00.09 /usr/sbin/netbiosd
108 ?? Ss 0:00.04 /usr/libexec/xpchelper
109 ?? Ss 0:00.04 /usr/sbin/ocspd
111 ?? Ss 0:00.41 /usr/sbin/coreaudiod
156 ?? Rs 0:03.07 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer -daemon
165 ?? Ss 0:00.01 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
170 ?? Ss 0:00.01 /System/Library/CoreServices/logind
176 ?? Ss 0:00.02 /sbin/launchd
179 ?? S 0:00.06 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
182 ?? Ss 0:00.02 /sbin/launchd
184 ?? S 0:00.02 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
217 ?? Ss 0:00.07 /Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd
229 ?? S 0:00.39 /Library/Parallels/Parallels Service.app/Contents/MacOS/prl_disp_service -e --logfile /var/log/prl_disp_service_server.log --pidfile /var/run/prl_disp_se
235 ?? Ss 0:05.59 /sbin/launchd
238 ?? S 0:00.44 /usr/libexec/UserEventAgent -l Aqua
240 ?? S 0:00.10 /usr/sbin/distnoted agent
241 ?? Ss 0:00.06 /usr/libexec/xpchelper
245 ?? S 0:01.21 /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
246 ?? S 0:00.10 /System/Library/CoreServices/talagent
247 ?? S 0:00.68 /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
248 ?? S 0:03.02 /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
250 ?? S 0:00.01 /usr/sbin/pboard
253 ?? S 0:00.52 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd
256 ?? Ss 0:00.15 com.apple.dock.extra
257 ?? SN 0:00.01 /usr/libexec/warmd_agent
261 ?? S 0:00.23 /System/Library/PrivateFrameworks/IMCore.framework/imagent.app/Contents/MacOS/i magent
262 ?? S 0:00.01 /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd
266 ?? S 0:00.02 /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent -launchd -allowquit
267 ?? U 0:00.22 /Library/Application Support/Vodafone/NML2NDeviceObserver.app/Contents/MacOS/NML2NDeviceObserver de.novamedia.Vodafone Mobile Broadband None -AllowedDevi
268 ?? S 0:02.18 /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd
269 ?? S 0:00.05 /Library/Parallels/Parallels Service.app/Contents/PlugIns/Parallels NAPT Service.app/Contents/MacOS/prl_naptd proxy
274 ?? R 0:07.33 bash /usr/bin/stkLaunchAgent.sh
275 ?? S 0:02.18 /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
281 ?? U 0:00.10 /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager -psn_0_49164
325 ?? U 0:00.18 /Applications/SmartMenu for iTunes.app/Contents/MacOS/SmartMenu for iTunes -psn_0_65552
330 ?? U 0:00.09 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookd.app/Content s/MacOS/quicklookd
334 ?? S 0:00.22 /Applications/Jumpcut.app/Contents/MacOS/Jumpcut -psn_0_69649
338 ?? S 0:02.22 /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app/Contents/MacOS/Microsoft Database Daemon -psn_0_77843
351 ?? S 0:00.01 /Applications/Nike+ Connect.app/Contents/Resources/Nike+ Connect Helper.app/Contents/MacOS/Nike+ Connect Helper -psn_0_81940
356 ?? S 0:00.02 /Applications/Nike+ Connect.app/Contents/Resources/Nike+ Connect Helper.app/Contents/Resources/Nike+ Connect Helper Daemon
358 ?? U 0:03.60 /Applications/Dropbox.app/Contents/MacOS/Dropbox -psn_0_90134
376 ?? Ss 0:00.02 /sbin/launchd
400 ?? UN 0:00.17 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple
419 ?? S 0:09.89 /Applications/iTunes.app/Contents/MacOS/iTunes -psn_0_98328
421 ?? S 0:00.01 /usr/sbin/distnoted agent
424 ?? Ss 0:00.03 /usr/libexec/xpchelper
593 ?? SN 0:00.53 /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker -s mdworker -c MDSImporterWorker -m com.apple
655 ?? Ss 0:00.02 automountd
797 ?? S 0:00.85 /System/Library/Frameworks/SyncServices.framework/Versions/Current/Resources/Sy ncServer.app/Contents/MacOS/SyncServer
859 ?? S 0:00.02 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/Support/cookied
985 ?? S 0:00.06 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMCompiler 1
1060 ?? S 0:04.48 /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook -psn_0_110619
1121 ?? U 0:00.04 /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper -psn_0_114716
1589 ?? U 0:00.09 /System/Library/PrivateFrameworks/AirTrafficHost.framework/ath --pipe 48 51 --target da946e3df197c9f51ae7ad789e5797993d153f36 --library 0E27A5329BC76FFC
1948 ?? U 0:00.16 /System/Library/Image Capture/Support/Image Capture Extension.app/Contents/MacOS/Image Capture Extension -psn_0_118813
2035 ?? S 0:00.01 /Library/DropboxHelperTools/Dropbox_u503/dbfseventsd
2037 ?? S 0:00.04 /Library/DropboxHelperTools/Dropbox_u503/dbfseventsd
2038 ?? S 0:00.03 /Library/DropboxHelperTools/Dropbox_u503/dbfseventsd
2134 ?? U 0:00.05 /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon -psn_0_1
2663 ?? U 0:00.25 /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Apple MobileDeviceHelper.app/Contents/MacOS/AppleMobileDeviceHelper --pipe 48 54
2989 ?? S 0:00.48 /Applications/Utilities/Activity Monitor.app/Contents/MacOS/Activity Monitor -psn_0_127007
3054 ?? Ss 0:00.32 /usr/libexec/activitymonitord
3387 ?? U 0:00.04 /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell -psn_0_131104
18562 ?? S 0:00.02 /System/Library/Frameworks/QuickLook.framework/Resources/quicklookconfig
18573 ?? R 0:00.76 /Applications/Utilities/Terminal.app/Contents/MacOS/Terminal -psn_0_135201
21175 ?? Ss 0:00.01 /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper -attach
22534 ?? Z 0:00.00 (SFLSharedPrefsTo)
22619 ?? R 0:00.00 (date)
18659 s000 Ss 0:00.33 login -pf xxx
18865 s000 S 0:00.01 -bash
22617 s000 R+ 0:00.00 ps ax