HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

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spike321
Level 1 (0 points)

Q: i want to move itunes from one exernal hard drive to another external hard drive - can you help me do this?  I tried to copy all files and now itunes will not open on the new hard drive??

i want to move itunes from one exernal hard drive to another external hard drive and when I tried to copy all files and now itunes will not open on the new hard drive??

Windows XP

Posted on Jul 22, 2012 11:10 AM

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spike321

Q: i want to move itunes from one exernal hard drive to another external hard drive - can you help me do this?  I tried to copy ... more

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  • by Chris CA,

    Chris CA Chris CA Jul 22, 2012 11:29 AM in response to spike321
    Level 9 (79,677 points)
    iTunes
    Jul 22, 2012 11:29 AM in response to spike321

    when I tried to copy all files

    Exactly which files did you copy?

     

    1. Quit iTunes.
    2. Copy the entire /iTunes/ folder frn one external to the other.
    3. Hold Shift, launch iTunes.
    4. Select Choose library... and select the iTunes folder you want on the external.

  • by spike321,

    spike321 spike321 Jul 22, 2012 11:46 AM in response to Chris CA
    Level 1 (0 points)
    Jul 22, 2012 11:46 AM in response to Chris CA

    there were a bunch of files - such as ituneshelper.exe, intunesadmin.dll, etc - i cant open itunes on the next drive - just the old one however it looks like when i view the properties it is showing that theh target is the new drive - also the itunes icon looks funny  - it doesnt look like the normal icon - it is a square box.

  • by spike321,

    spike321 spike321 Jul 22, 2012 11:58 AM in response to spike321
    Level 1 (0 points)
    Jul 22, 2012 11:58 AM in response to spike321

    "E:\Geek Squad Data Backup (00201-968232441 ATH)\iTunes.exe"

     

     

    when i right click and go to properties this is what comes up - which is the external hard drive

  • by Chris CA,

    Chris CA Chris CA Jul 22, 2012 12:49 PM in response to spike321
    Level 9 (79,677 points)
    iTunes
    Jul 22, 2012 12:49 PM in response to spike321

    Those are the iTunes program files. They need to be on the boot drive. Don't mess with those.

    Just reinstall iTunes.

     

    Delete all the files you copied to the external.

    To move your iTunes library...

    1. Quit iTunes.
    2. Copy the entire /My Music.iTunes/ folder from your internal to the external.
    3. Hold Shift, launch iTunes.
    4. Select Choose library... and select the iTunes folder you copied to the external