Skip navigation

MacBook Pro freezes during backup

490 Views 4 Replies Latest reply: Jul 31, 2012 8:03 PM by dasrkims RSS
dasrkims Calculating status...
Currently Being Moderated
Jul 22, 2012 3:07 PM

I have a MacBook Pro (15 in, late 2008) that has been filled to its limit, mostly with photos. I have been trying to move a bunch of our photo and music library to our WD 1TB My Passport Essential SE hard drive, but it always freezes up before it finishes (We've tried multiple times). It also freezes while opening almost any application, like Safari. I have taken it to the Genius bar, but they were unable to help. Is there anything else to try? This is our main computer and we really can't lose all that stuff. Thanks for help.

MacBook Pro (15-inch 2.4/2.2 GHz)
  • markwmsn Level 4 Level 4 (3,955 points)
    Currently Being Moderated
    Jul 22, 2012 3:17 PM (in response to dasrkims)

    If your startup disk is truly full "to its limit," you may have to start small. Find some small file you can do without, delete it (command-delete, File > Move to Trash, or drag to trash icon), and try to empty the trash. If that works, try somethng a little larger and work your way up.

     

    If even that first attempt fails, let us know at what point the failure occurs.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Jul 31, 2012 3:07 PM (in response to dasrkims)

    First thing to do is shut the Computer down, IE power it off. Then restart it. Connect your WD Passport drive and copy a few photo files to it, say 10-15 at a time. Let that Copy completely finish then Move to Tash thos files you just copied to the WD drive. Continue to do that until you see any type of Slow down of the system. Once that happens Reboot/Restart the system to get back to a fresh start.

     

    If you do not have the WD Passport drive conneced to the computer with a Y USB cable, that is a cable that connects to Both USB ports at the same time to supply extra power to the drive, then the drive might be freezing because it is drawing to much power from having it connect to only one USB port. So you have to go slow so the drive doesn't draw a lot of power from the USB port.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.