Q: FaceTime: "The server encountered an error processing registration. Please try again later."
I just bought my iMac yesterday. This is my first Mac since I have always used Windows PC so I am still trying to familiarise myself with OS X. Everything else seems to work except Facetime. Each time I log in to Facetime, it is giving me the error message - "The server encountered an error processing registration. Please try again later."
I have tried checking the web for possible solutions but none seem to fix the problem. My date and time are already set automatically. I also checked the hosts file under /private/etc/hosts and it looks like this which seems to be OK.
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 locahost
fe80::1%lo0 locahost
I also checked the Keychain Access for login Certificates and it is empty.
I'm not sure what else to do. Any suggestions please?
iMac, Mac OS X (10.7.4)
Posted on Jul 22, 2012 3:57 PM
I found a solution to my problem. I had to create a new Apple ID for my iMac and it worked! I was using the same Apple ID I had used on my iPhone 4S and it was resulting to the error I mentioned above. After creating a new Apple ID for my iMac, I can now log in to Facetime on my iMac.
The same solution worked for my daughter on her new laptop. She was using her Apple ID on her iPhone 4 on her new iPad 3 and it was causing an error when she logs in to Facetime on her iPad. She then created a new Apple ID for her iPad and she can now use Facetime on her iPad.
It appears you need a different Apple ID when using Facetime on different Apple devices! Facetime probably needs a unique Apple ID per device so it will be able to know which device to call.
Posted on Jul 22, 2012 5:37 PM