magic mouse cursor won't move, scrolling and clicking still works.......

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Level 1

11 points

magic mouse cursor won't move, scrolling and clicking still works.......

does anyone have a fix for this? I would jsut return the mouse, but I was given the mouse as a gift from my dad, and i don't think he still has the receipt........Any help?

The mouse will click left and right, and will scroll, the green light is also on, but the little optical lights arent......I did a PRAM reset and have also tried

using the mouse to awake the computer from sleep mode with no success (these are both fixes recommended by users on other sites)...

thanks for your time,

Dan

Posted on Jul 23, 2012 6:56 PM

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Answer 1

Best reply

korinjr

Level 1

0 points

Jul 24, 2012 12:31 PM in response to Dmamrot

hi i have the same trouble with my magic mouse :S

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Answer 2

Dylrob

Level 2

280 points

Jul 24, 2012 2:12 PM in response to Dmamrot

Try resetting your system's PMU. If you have a desktop this can be accomplished by unplugging the computer for at least 15 seconds, then plugging back in and waiting 5 seconds before turning on again. On MacBooks (newer ones anyway) this can be done by holding down control-shift-option and power, then releasing all at the same time.

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Answer 3

Dmamrot Author

Level 1

11 points

Jul 25, 2012 5:15 PM in response to Dylrob

Thanks for your suggestion. But it didn't help the issue. I am thinking of returning the mouse, however I don't have any of the orgiginal packaging......Do apple accept items in this state? It's within a year of purchase......

Thanks again

Dan

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Answer 4

Jul 27, 2012 12:56 PM in response to Dmamrot

Try resetting the SMC. This worked for me:

Reset SMC: http://osxdaily.com/2010/03/24/when-and-how-to-reset-your-mac’s-system-managemen t-controller-smc/

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Answer 5

Dylrob

Level 2

280 points

Jul 27, 2012 2:32 PM in response to Dmamrot

If you can find the receipt there should be no trouble. Apple tends to be very generous with its return and replacement policies. You might also consider making an appointment with their genius bar. They may be able to resolve your problem.

@baerjamin: SMC and PMU are essentially the same thing.

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Answer 6

Nov 9, 2012 6:42 AM in response to Dmamrot

Had same problem. Changed batteries in mouse and that fixed it. Don't know if it was the removing of the batteries or actually changing them that was the fix.

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Answer 7

Jan 22, 2013 5:49 AM in response to Dmamrot

Can any one help my mouse will click left and right, and will scroll, the green light turns on but the cursor dose no move.i turnd de bluetooth off for 10 sec. it startide to work but after 5 sec it sotp working

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Answer 8

Feb 1, 2016 6:21 PM in response to Dmamrot

why my magic mouse cannot move the cursor but click and scroll is working well?

hope the solution for our trouble is there, good luck for us 🙂

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