Why can I not open PDF email attachments?

Normally on my iPhone I'm able to simply click on the PDF attachment at the bottom of an email and it opens for me to read but I just got an iPad and it doesn't seem to do that. When I click attachments in my email nothing happens. But for instance when I try to open attachments I have saved in Dropbox they open perfectly fine.

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Jul 23, 2012 10:58 PM

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13 replies

Jan 11, 2017 9:08 AM in response to Enter.The.Circus

I had the situation where part of the text of the pdf was shown when the email was opened rather than as an attachmend.

I found after a bit of experimenting that if I forwarded the email to myself I then had appeared as a pdf attachment. If you then hold your finger over the icon for the attachment rather than just tap, the Ipad selection window comes up which allows you to select "Copy to adobe acrobat". Doing this makes it open correctly.

I notice the internet has many people having problems with Ipads and PDFs.

Jan 11, 2017 9:11 AM in response to Enter.The.Circus

I found after a bit of experimenting that if I forwarded the email to myself it then appeared as a pdf attachment. If you then hold your finger over the icon for the attachment rather than just tap, the Ipad selection window comes up which allows you to select "Copy to adobe acrobat". Doing this makes it open correctly.

I notice the internet has many people having problems with Ipads and PDFs.

Oct 9, 2012 8:21 PM in response to Enter.The.Circus

Well something has changed since IOS came out. I can't open email attachments anymore in all apps.


Up until say 3 weeks ago I would tap on an email attachment (a PDF) and a menu of apps would appear. Normally I would choose Goodreader or iBooks to open the PDF. No problems. My iPad2 would switch to the app and open the PDF.


Now that IOS 6 is out when you touch the email attachment icons appear. Goodreader and iBook show up. But when i touch either one of these icons nothing happens. It won't switch to the app and open the PDF anymore.


Two other things. I do have other apps that appear such as PDFSplicer. If i choose it the iPad2 switches to that app and opens the PDF. It's only Goodreader and iBook that won't work anymore.


second, I went to my local Apple store and talked to the guys at the genius bar. I demonstrated the problem to them. They said it looks like a bug and suggested I send a bug report to apple. Never heard back from them.


Any ideas?

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Why can I not open PDF email attachments?

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