haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenks
iPad, iOS 5.1.1
Although iTune terms says that all sales are final. You can try explaining.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: iTunesStoreSupport@apple.com
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom 😉
Apple iTunes refund link:
http://support.apple.com/kb/HE52
Scroll down the page to the refund email address.
Janice777, your link is for:
How to request a refund for an AppleCare agreement
Not applicable for an app.
Sorry, but have you tried deleting an reinstalling the app (or at least the issue of the magazine, you're having problems with)? You should be able to restore any purchases, once everything works fine. Hope this helps.
Scroll down to the middle of the page where it says 'Refund'. That email address will go straight to a representative to get you a refund. I've done it about three times and got quick responses.
haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)
