HT204539: Turn off compatibility mode in iTunes for Windows
Learn about Turn off compatibility mode in iTunes for Windows
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Helpful answers
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Jul 24, 2012 11:40 AM in response to Doris Jenningsby roaminggnome,Plug it in. Click Sync.
Perhaps if you were to explain any issue you may be having, then someone could help.
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Jul 24, 2012 12:02 PM in response to Doris Jenningsby Doris Jennings,I did plug in , do not see sync.. do not see my iphone.. The issue is... when I plug USB cable in computer and iphone, the cp charges phone, but doesnt sync. I go to computer and iphone doesnt show, I go to itunes and iphone doesnt show..
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Jul 24, 2012 12:04 PM in response to Doris Jenningsby Doris Jennings,I am trying to download music and pictures, from my iphone.. I have always been able to do this , why is my computer not able to reconize iphone..
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Jul 25, 2012 6:45 AM in response to Doris Jenningsby ConstantAngel,1) open "run" from the start menu, and run "services.msc".
2)find "Apple Mobile Device".
3)In the "status" column it will tell you if the process is started or not, and the "startup type" column will tell you if the process will start automatically when windows starts. I think the goal here is to set the status to "started" and the startup type to "automatic".
4)To do this right click on this process, and then click on "Properties"
5) In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected. Select it if it is not.
6) Also in the general tab check the "service status". If it does not say "started" then click the start button.
7) at the bottom of the properties window click "apply"
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Jul 25, 2012 6:46 AM in response to ConstantAngelby ConstantAngel,You can also try a different cable.