2 Replies Latest reply: Jul 24, 2012 12:17 PM by ecallow
Ceege77 Level 1 Level 1 (0 points)

i have just been given an 16gb iphone 3 by a mate who now has the 4gs. He was on O2 and i am on orange. At the mo the phone keeps saying "no sim card". How do i get it to work?


iPhone 3G, Windows Vista
  • razmee209 Level 7 Level 7 (27,830 points)

    your mate will need to get the phone unlock for you from his carrier in order for you to use it with orange.

     

    if your mate is unable to unlock it, you may have to move to o2.

  • ecallow Level 1 Level 1 (5 points)

    This is a clipping from the O2 website - your friend needs to unlock it here are instuctions!

     

    Pay Monthly customers


    Yes. If you're a Pay Monthly customer, then you can unlock your iPhone at anytime for free. This doesn’t affect your contract though – you’ll still need to see out the rest of it.

     

     

     

    To unlock your phone, just fill out this unlocking form and we’ll do the rest.

     

     

     

    Please make sure you enter the mobile number that you purchased the phone with, as this will avoid any charges being incurred.

     

     

    Once we’ve got your form, it’ll then take up to 10 days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked.

     

     

     

    Pay & Go customers


    Yes, you can unlock your iPhone. You’ll need to pay a £15.00 one off fee and we’ll take this from the credit on your phone.

     

     

     

    If you’re unlocking your phone less than 12 months after you bought it, we’ll take off the free Web & Wi-Fi Bolt On (that we added for the first 12 months). If you want to keep the Bolt On (it costs £10 a month), just choose the option when you’re filling out the unlocking form. Find out more about the Web & Wi-Fi Bolt on here

     

     

     

    Once we’ve got your form, it’ll then take up to 10 working days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked.

     

     

     

    Business customers


    Yes. If you're the main account holder, you can ask your individual users to complete the unlocking form and we'll unlock the iPhone free of charge. This doesn’t affect your contract though – you’ll still need to see out the rest of it.

     

     

     

    Once we’ve got your form, it’ll then take up to 10 days for us to get it unlocked for you. Once it’s unlocked, we’ll text you to let you know. You can then put a non-O2 Sim into the iPhone and connect it to iTunes. iTunes will then tell you the phone is unlocked.