HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Msken
Level 1 (0 points)

Q: My iPad 1 shows the apple icon but won't turn off or show any other screen. How can I fix this?

My IPad 1 shows the Apple icon on the screen but it won't go to another screen or turn off. Has anyone else experienced this?

iPad

Posted on Jul 24, 2012 7:22 PM

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Msken

Q: My iPad 1 shows the apple icon but won't turn off or show any other screen. How can I fix this?

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  • by rbrylawski,

    rbrylawski rbrylawski Jul 24, 2012 7:25 PM in response to Msken
    Level 6 (11,941 points)
    Jul 24, 2012 7:25 PM in response to Msken

    Try to reboot your iPad:  Press and hold the power AND home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) your screen go blank momentarily - keep holding both buttons - until the Apple Logo appears, then let go of both buttons and your iPad should [hopefully] restart.

  • by Diavonex,

    Diavonex Diavonex Jul 24, 2012 7:26 PM in response to Msken
    Level 9 (66,735 points)
    Jul 24, 2012 7:26 PM in response to Msken

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.