Can't delete files from external hard drive

So here's an interesting problem that I've never run across. I have a Western Digital hard drive plugged in and I was deleting some files off it today when suddenly it started saying that there were some files in use and it couldn't delete those. I hit "Continue" which usually does the trick but it just deleted everything else and left a bunch of folders with these weird empty files in them. So I quit all programs and tried again. Same thing, "Cannot delete, file in use." Tried rebooting both my computer and the external, again "Files in use." Did a google search, followed numerous suggestions, terminal sudo rm -r +file name, a force delete app, secure delete, holding down the option button while deleting... No dice. When I try the sudo rm thing in terminal it tells me that the folder doesn't exist AND that it isn't empty and won't delete it. (I love computers) When I do a right click->Get info on it, it says that I have read-write permissions but that the files are locked but won't let me unlock them (I'm the system administrator). When I look at the files in finder, it says they're actually aliases. What's really weird is that the file names are all messed up and have asian characters and stuff in them. I didn't create these aliases or have files with those characters in them. Soooo... Any suggestions? Cause I've read the threads and tried just about everything. I'm concerned this drive is headed for a crash or maybe just needs to be wiped and then put my stuff back on cause it's gotten errors over time. I don't know, I've never had this happen before and I'm pretty good with computers. If it was a windows computer I'd be doing a scan disk and defrag on it but I don't know how to do that on a mac to an external hard drive. I honestly don't know if this is a hardware or software problem. Any help would be appreciated.

iMac Intel Flat Screen, Mac OS X (10.6.6), Processor: 2 GHz Intel Core Duo, Memory: 2 GB 667 MHz DDR2 SDRAM

Posted on Jul 24, 2012 7:25 PM

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6 replies

Jul 24, 2012 7:32 PM in response to Kaytebb

Oh, I did a Disk Utility->First Aid->Repair Disk and this is what I got if it helps:


Verify and Repair volume “750GBEXT”

** /dev/disk1s1

** Phase 1 - Preparing FAT

** Phase 2 - Checking Directories

~/SpryAssets/_NOTES has entries after end of directory

Truncate? yes

~/My Work has entries after end of directory

Truncate? yes

** Phase 3 - Checking for Orphan Clusters

95906 files, 181003968 KiB free (5656374 clusters)


***** FILE SYSTEM WAS MODIFIED *****

Volume repair complete.Updating boot support partitions for the volume as required.

Jul 24, 2012 10:15 PM in response to roam

Oh... well this is interesting... disk utility is say that it IS formatted MS-DOS (FAT32). Is that what's causing these errors? This thing has been running with my mac beautifully for years. So do I pull my stuff off, wipe it and reformat it for a mac? Or since it is FAT 32 can I hook it up to a windows computer and fix the problem? Since I had the wrong format, I can delete the files but if I don't fix the format this will keep happening?


Volume repair reported:


Verify and Repair volume “750GBEXT”

** /dev/disk1s1

** Phase 1 - Preparing FAT

** Phase 2 - Checking Directories

/.../SpryAssets/_NOTES has entries after end of directory

Truncate? yes

/..../My Work has entries after end of directory

Truncate? yes

** Phase 3 - Checking for Orphan Clusters

95906 files, 181003968 KiB free (5656374 clusters)


***** FILE SYSTEM WAS MODIFIED *****

Volume repair complete.Updating boot support partitions for the volume as required.



And thanks! 😀

Jul 24, 2012 10:25 PM in response to Kaytebb

Or since it is FAT 32 can I hook it up to a windows computer and fix the problem?

You could do that, yes. FAT 32 is a format which both Mac and Windows can read and write to.

Maybe some years ago, it was plugged into a Windows machine.



So do I pull my stuff off, wipe it and reformat it for a mac?

You could do that also, if you have no need to run the ext, HD on a Windows machine. Reformatting it to Mac OS extended (Journaled) would the one to select.

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Can't delete files from external hard drive

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