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iTunes has billed me for music I didn’t want!

I was listening to some snippets of music and I must have 'hovered' the cursor over something by mistake (can be a pain on a Mac) - I most certainly did not click it - and a download started. I stopped it immediately so I don't have the music. But today I received a receipt from iTunes. I don't want the music and certainly have not downloaded it - do I have any way of getting it back?

MacBook, Mac OS X (10.7.4)

Posted on Jul 25, 2012 1:30 AM

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Posted on Jul 25, 2012 1:36 AM

Even though you stopped the download it will have been considered a purchase when you accidentally clicked 'buy', and all purchases are considered final - but you can try contacting Apple and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

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Jul 25, 2012 1:36 AM in response to Jardange

Even though you stopped the download it will have been considered a purchase when you accidentally clicked 'buy', and all purchases are considered final - but you can try contacting Apple and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

iTunes has billed me for music I didn’t want!

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