lumit15
Level 1 (0 points)

Q: my ipod shuffle 4th generation will not turn on the light or charge can some one tell me why is this happening?

i really need to know why ASAP

iPod shuffle

Posted on Jul 25, 2012 5:00 AM

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lumit15

Q: my ipod shuffle 4th generation will not turn on the light or charge can some one tell me why is this happening?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jul 25, 2012 12:52 PM in response to lumit15
    Level 8 (40,207 points)
    Mac OS X
    Jul 25, 2012 12:52 PM in response to lumit15

    Did this work before using this shuffle on that computer, and it is not working now for some reason?  Or is this the first time you are using this shuffle with that computer?

     

    First, use this procedure to Reset the shuffle (if you have not already)

     

    http://support.apple.com/kb/HT1655

     

    If that does not help, as a test, shut down (power off) your computer.  Disconnect all USB devices, including USB hub.  Connect only standard USB mouse and keyboard (if used normally).

     

    Start up computer.  Run iTunes.  Connect shuffle to a direct USB port on computer.

     

    If that does not help, please post back (with info about whether it worked before or not).