Previous 1 2 3 Next 84 Replies Latest reply: Aug 14, 2012 11:30 PM by gregoryfromsierravista
Paul Troon Level 1 Level 1

I have a problem with the code I was sent from Apple for the up-to-date program - I received both emails - I followed the instructions, opened the pdf with the password supplied - copied the redeem code and on my first attempt to redeem the code in the mac app store I received the error message "this code has already been used. Each code may only be used once."


I definitely did not try to redeem the code previously - and I followed the above steps within minutes of receiving the emails from apple.


I did the claim through the Australian localised Apple site if this is helpful?


Any assistance very much appreciated - very annoying!

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