Mountain Lion redemption code has already been used

Just gone through the process to get a redemption code for Mountain Lion. Successfully received the PDF that contained the code, tried to redeem it in the Mac App store and got an error saying:


"This code has already been used. Each code may only be used once."


Oh dear. Are they sending out duplicates? What should I do now?


(I have a screenshot if you want to see)

MacBook Air (13-inch, Mid 2012), Mac OS X (10.7.4)

Posted on Jul 25, 2012 6:22 AM

Reply
402 replies

Jul 25, 2012 8:24 AM in response to RichardJones

Same thing happened to me. I called the Apple support and then the rep refered me to the Itune app support to write email to them, which I think is pretty ridiculous. I feel like they are just dragging time so they can get a fix to this redeem code problem which should not exist in the first time as they should anticipate a high demand to upgrade. First the MBPR, the gift card problem, and now this... Apple should do better than this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mountain Lion redemption code has already been used

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.