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Mountain Lion redemption code has already been used

Just gone through the process to get a redemption code for Mountain Lion. Successfully received the PDF that contained the code, tried to redeem it in the Mac App store and got an error saying:


"This code has already been used. Each code may only be used once."


Oh dear. Are they sending out duplicates? What should I do now?


(I have a screenshot if you want to see)

MacBook Air (13-inch, Mid 2012), Mac OS X (10.7.4)

Posted on Jul 25, 2012 6:22 AM

Reply
402 replies

Jul 25, 2012 8:24 AM in response to RichardJones

Same thing happened to me. I called the Apple support and then the rep refered me to the Itune app support to write email to them, which I think is pretty ridiculous. I feel like they are just dragging time so they can get a fix to this redeem code problem which should not exist in the first time as they should anticipate a high demand to upgrade. First the MBPR, the gift card problem, and now this... Apple should do better than this.

Jul 25, 2012 8:45 AM in response to RichardJones

just spoken to another advisor, she said they had just all received an email saying that brand new codes are be sent out again, and that they will be delivered within 24 hours. 😟 What a long procedure eh!! hopefully its a lot less than 24 hours, i can tell that actually downloading mountain lion is going to take an age aswell!!!

Mountain Lion redemption code has already been used

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