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Mountain Lion Not Compatible?????

So I go to the app store to download Mountain Lion and I get the following:


"We could not complete your purchase. OS X Mountain Lion is not compatible with this computer"


Really?? Please let me know this isn't so. If it is, it is beyond ridiculous. I am running Lion now, and have been since it appeared. My Mac is fairly new, last year or so with the following specs:


2 x 3 GHz Dual-Core Intel Xeon

Memory: 16 GB

Graphics: ATI Radeo HD 5770 1024 MB

Software: Mac OS X Lion 10.7.4


Does Apple really expect Mountain Lion won't run on this? I certainly can't drop another $4,000 on a new Mac Pro - especially since this one really isn't that old.


Help please....

Posted on Jul 25, 2012 8:41 AM

Reply
41 replies

Jul 25, 2012 10:22 AM in response to MHaddon

same error... Mac Pro, 8-core Xeon, 8Gb, 235Gb available space

what's the problem?



Hardware Overview:

Model Name: Mac Pro

Model Identifier: MacPro2,1

Processor Name: Quad-Core Intel Xeon

Processor Speed: 3 GHz

Number of Processors: 2

Total Number of Cores: 8

L2 Cache (per Processor): 8 MB

Memory: 8 GB

Bus Speed: 1.33 GHz

Boot ROM Version: MP21.007F.B08

SMC Version (system): 1.15f3

Serial Number (system): C074602D0GP

Hardware UUID: 00000000-0000-1000-8000-001D4F4525AC

Graphics ATI Radeon HD 5770 1024 MB

Jul 25, 2012 2:28 PM in response to MHaddon

I tried to download this morning and received the smae messege, any help would be nice. Apple for the extra help $29.99 like Lion was great. price drop to $19.99 and service declines. WOW the difference $10 make. I'd hate to go back to Windows in the next year or so I still have an all-in-one Lenovo Desktop waiting to be be used.


MacBook 13-inch, Late 2008

Processor 2.1 GHz Intel Core 2 Duo

Memory 4 GB 667 MHz DDR2 SDRAM

Graphics Intel GMA X3100 144 MB

Software Mac OS X Lion 10.7.4 (11E53)

1 TB SATA Disk


Hardware Overview:


Model Name: MacBook

Model Identifier: MacBook4,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.1 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 3 MB

Memory: 4 GB

Bus Speed: 800 MHz

Boot ROM Version: MB41.00C1.B00

SMC Version (system): 1.31f1

Hardware UUID: 5D880BE5-50EE-5E3A-A8C0-965716AEBC07

Sudden Motion Sensor:

State: Enabled


System Software Overview:


System Version: Mac OS X 10.7.4 (11E53)

Kernel Version: Darwin 11.4.0

Boot Volume: Lion

Boot Mode: Normal

Secure Virtual Memory: Enabled

64-bit Kernel and Extensions: No

Time since boot: 2:32


ioreg -l -p IODeviceTree | grep firmware-abiLast login: Wed Jul 25 22:54:04 on console



DYNAMIC-CONSULTANTS-ENTERPRISE:~ DCEAPPLE$ ioreg -l -p IODeviceTree | grep firmware-abi

| | "firmware-abi" = <"EFI64">



2 x MacBook, 2 x iPad 2, 2 x iPhone 4 loyal mac user/sucker for QUALITY

Jul 25, 2012 4:44 PM in response to MHaddon

I COME IN PEACE


Is not that I am upset of anything. But can someone HIGH UP THERE read this?


I would not even mind in go buy a new mac and "obey" to the pattern APPLE is forcing their faithful clients into.


My TWO problems are:



THE LOCK IN THE JAIL CELL - if I bow and go buy a new laptop / desktop of whatever, I am accepting the fact that APPLE has won and has power over me to do as they please and has turned me into their consumerism slave.


REPEATING OFFENDER - Let's say I tuck my tail between my legs and go running to the nearest mac shop to buy a new Mac. TODAY with the specs that are required to run the latest operating system... what about tomorrow? will this happen again? will there be next year a new forced upgrade?


I used to be a proud Mac user. I got iPhones, iPads, iPods, Macbook and even at work because I am a designer I work with an iMac (which I recommended the company to purchase). I always told everyone how great Macs are ... now I feel BETRAYED. I feel like i'm being pushed into a trap.


I didn't bother and didn't see it coming when I had to buy the iPhone 4 because my 3GS was not good enough for iOS upgrade... but this? My Macbook is perfectly fine and FAST, lots of storage lots of RAM. And this is the thanks I get...


Apple, get your game right, this is even lower than what Microsoft did to their users for decades.

Jul 25, 2012 5:01 PM in response to yomacau

Valid points. For years, I railed against Apple's engineered obsolescence, even setting up online protest groups and informational web sites featured in print magazines and online publications. None of it mattered. Apple's current hardware is less upgradable than ever. They reject open standards adopted by other hardware manufacturers.


But they also do this to meet market demand. You can't replace the battery and drive in the new rMBP mostly because consumers are demanding thinner and lighter machines. You can't build a laptop that thin using standard 3.5" hard drives. So in this sense, it's the best compromise they can figure out.


American society at large runs on two-year cell phone plans. That means most American's get new cell phones every other year. iPhone 4 owners can skip the 4S but should plan on upgrading to the 5. If you try to skip two phone generations, you'll be left behind with the OS. For computers, you can hold off a bit longer, but every household budget should plan for a new machine every three or four years. That's the cycle, and it won't change soon.


It's important to remember, however, that you don't always need to upgrade. I have an old Mac in the hobby room happily chugging away on OS 9. If your machine still runs the apps you need, why feel compelled to upgrade the OS?

Jul 25, 2012 5:31 PM in response to MHaddon

Welcome to the world of expensive disposable hardware. Apple's hardware lifecycles are ridiculous. Even the 2010 Mac mini is not fully compatible with Mountain Lion. The upcoming iOS 6 can't be installed on 1st-gen iPads, which were released just two years ago.


Apple should just do away with hardware sales and move to a product subscription service where you pay an annual subscription fee and they send you a new model every year with the new software already installed. Way to go green, Apple, just keep your customers dumping their obsolete hardware into the environment at an ever-increasing rate.

Jul 26, 2012 9:31 PM in response to MHaddon

I also think betrayed is the best word. I've loved my Mac Pro from day 1, but now I've regret I ever bought it.

Apple hardware isn't worth the money if they only support some small amount of hardware they have.

Computers, like cars, last for more than 4 years.

How hard could it be to open up, put the old drivers back in OSX 10.8 and keep the spirit alive 🙂


I've send my feedback to apple.

If this is what it takes to get back to Microsoft Windows in a few months, they've done a realy good job.

Jul 30, 2012 2:49 AM in response to MHaddon

I have a mid-2010 MacBook Pro which has an i7 processor, 16GB of RAM, and a 512GB SSD which has over 50% free - I find it very difficult to believe this hardware spec will not support the new AirPlay... seems like a play to arbitrarily force an upgrade to a new machine for a computer so new it's still under AppleCare. They did a similar thing when they desupported the iPhone 3G in iOS, phones less than 3 years old were effectively no longer supported with security updates, etc. At this rate, soon they'll stop supporting OS updates and only ship new OS versions on new machines...

Mountain Lion Not Compatible?????

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