Problems with Messages for Gmail and Facebook

Hi,

Both Google talk and Facebook are Jabber servers.

Both tend to be SSL Logins which uses port 5223 for this (it is on the TCP protocol)

I have had issue with my Googletalk account not Logging in and changed the Server Settings tab to the "Automatically find Server and Port" setting instead of relying on setting things manually.

In fact I would change this to On and test and then Off and test logging in again.

The other thing is that Mail will tend to accept an @gmail.com ending when in fact your Google ID is @googleMail.com

You may have been using both pre Lion - one in iChat and one in Mail.

In Lion the System Preferences > Mail, Contacts, And Calendars pane picks up on your email addresses and activates them for Mail and possibly Messages.

You may have two entries in that particular pane.

I have not got a Facebook account but you my find that their email start up may have changed some settings on your Facebook Account and that "Chat" needs reactivating.

8:03 PM Wednesday; July 25, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HI,

It used to be that for iChat we used to have to tell people to set up their Google Account using their Google ID exactly as it shows on the Google Web Mail Page (Or iGoogle) to make sure they had to "right" ending.

The Server is talk.google.com

This does not follow the format used by other Jabber servers which take the last part of the ID and pulls that through to the Server Setting tab and this is why iChat and the versions of Messages have a separate Google option to add the Account.

The next issue would be to then check the Mac firewall

It is in System Preferences > Security and Privacy > Firewall.

It will need Unlocking.

What used to be in the Advanced Button is not in the Options Button

In here if the Firewall On then the Allow Signed Software needs to be Enabled and Messages and IMAgent need to be in the list.

If you have to Add Messages or Enabled the Signed Software bit it will pay to restart the Computer.

The System should add IMAgent itself (Or at least ask you to confirm)

Next we have to consider the Router.

If you used Port Forwarding with your Previous OS (or even computer) you may find the IP the computer has at the moment does not work for the Port Forwarding you set up.

Ideally use UPnP if you device has it.

It allows for Multiple computer s to use the same ports. The ports open when the app needs them and close after certain period on Non use.

For Messages and iChat it also allows Screen Sharing to work as this part uses a random port.

9:07 PM Wednesday; July 25, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Ok,

It might be worth checking if other people are using other Jabber clients (apps)

GoogleTalk via a web Browser will not count as that uses Web Browsing ports.

9:16 PM Wednesday; July 25, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Having the same problem. worked fine until my mountain lion update last night - please do post if you find a solution. Don't want to send credentials cleartext so not sure unchecking the ssl is the way to go.

Do share if you fix it.

V

I was having the same problem, upgraded to Mountain Lion and gtalk chat no longer worked. I went into Messages and deleted my gtalk account, then added it back without the @gmail.com account info, just the account name before the @. Now it works...