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Mail/Notes can’t be enabled at this time.

Can't check these options in iCloud setting (Pref. pane). It is trying but after say "Mail/Notes can’t be enabled at this time. Wait a moment and then try turning on Mail/Notes again." I have reinstalled system, tried again 50 times but still no luck. Any suggestion?

MacBook Pro, OS X Mountain Lion

Posted on Jul 25, 2012 9:19 AM

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58 replies

Jul 26, 2012 11:53 AM in response to fcpguy

I don't think it has anything to do with the 993-port either. Tried open ports on my Airport Extreme with nothing happening. To me it seems like a hangup at the iCloud servers. I have a old @me account also, and that one works well on everything with all devices in sync. Problem is that I have all my goddies on the other account. I'm aware of the possiblity of running two accounts, but its still a messy setup.


I've tried to mess around with changing primary iCloud-ID with hopes of resetting some iclud settings, but no luck.


Also, when i try setting up the old @me account in Mail.app. It instantly figures out the icloud settings and everything works, in comparison to the other Apple-ID which I set up more or less manually. Mail.app works, but I can't tick off mail/notes in pref.pan.

Jul 26, 2012 12:09 PM in response to gutschik

I'm not an IT guy or know the ins and outs of networking so I'm not sure what you mean by host files. All I know is after trying a dozen different setting yesterday, removing the p03- on my end is the only thing that will work with the configuration we have at work. The IT guy seems equally as baffled...I guess it's possible that it's a setting on the router somehwere but I have no information as far as that goes. This fix as far as I can tell is only for people who use the mail app with icloud in which their service worked perfectly on lion and now only works perfectly on an airport with unblocked ports versus not working upon upgrade to mountain lion whilst being behind a more heavy duty industrial router/firewall like the fortiguard system we have here at work. Like I said, I don't know the complexities of all this but hopefully this will help some people.

Jul 26, 2012 12:34 PM in response to wmax

UPDATE:


I was able to add the accounts to Mail using the tip from fcpguy. By adding the accounts manually I'm able to send and receive messages from all 3 of my accounts.


User uploaded fileUser uploaded file



The problem still persists, though, if I try to set them up as iCloud accounts in System Preferences.



User uploaded file


Or as iCloud accounts in Mail itself. It seems as though the setup completes,


User uploaded file



but trying to change any information (checking off "Only use this server", editing the Full Name, etc.) will result in the following error:



User uploaded file

As you can see from the previous screenshot, the Incoming Mail Server field is populated with "p03-imap.mail.me.com", but it's also greyed out, so there's no way to change it even if I wanted to.


Hope this info helps with anyone else that may be having this issue. Bottom line, the only thing that worked for me was setting up the accounts in Mail, and entering the wrong email address. That will present the manual account add screen, in which you can fill in the correct server addresses. I still can't check off the Mail boxes for these accounts in System Preferences, but at least I'm getting my mail again.

Jul 27, 2012 7:15 AM in response to wmax

Guys,


Got the error on Mail, fixed this by opening the Mail app, it then upgrades the database and all was well (I added my iCloud account there too, just to be sure).


I was also getting the Notes error at work, our ISP block IMAP/POP/SMTP ports (of particular relevance seems to be 993), so that personal email doesn't work in clients such as Outlook and Mac Mail. Anyway, I connected my iphone on USB, used the personal hotspot and bingo it worked.


Bottom line is, there definitely seems to be a link to blocked ports, weird thing is this worked in Lion.


MBP 15" Late-2011

Jul 27, 2012 7:47 AM in response to wmax

At least in my case, I'm pretty sure whats happend is that iOS6 beta 3 forced me to create an @icloud alias on my account to make the mail/notes work. ML on the other hand is not ready for @icloud-adresses yet. This makes sense since if you try to make a new Apple-ID from the ML pref pane, it suggest you an @me-adress.

So the Mountain Lion iCloud pref. pan. wizzard will not recognize the @iCloud- adresses yet. The GM-release did, but not the final release. My guess is that this will be fixed in an update pretty soon.


A workaround to this problem is to set up everything (on all devices) with you're main Apple-ID.

Then add a second iCloud account and log in with a @me-adress and activate only notes.

(In system prefs-> Mail, Contact & Calendars)

If you want mail on the mac, just open Mail.app and set it up manually

On the iOS device, do exactly the same. Set up your main apple account. Uncheck notes/mail. Add a new iCloud account in "Mail, Contacts, Calendar" log in with @me and check only notes/Mail.

Hope this helps.

Jul 30, 2012 5:37 PM in response to wmax

After two days of total frustration, problem solved. The post about adding the iCloud mail/notes through the mail app rather then the system preferences is dead on. Once I opened mail, clicked on preferences, and clicked the plus sign to add the iCloud account everything worked fine. Now shows up properly in both the iCloud system preferences and the mail system preferences as well as in the mail app itself. Why couldn't the Apple people have just told me this when I called two days ago?

Jul 30, 2012 6:39 PM in response to lbailey143

I was able to a get the Mail and Notesapps in ML on my mid-2012 MacBookAir set up to use my iCloud account with no porblems. However, I ran into difficulty setting them up on my late 2009 MacPro.


Similar to you, I was able to associate the Mail account by going through the Preferences->Accounts procedure in the Mail app. However, when I tried a similar trick in the Notes app, I was sent back to the same iCloud preference panel in System Preferences and was unsuccessful with this error message.

Aug 7, 2012 4:57 AM in response to wmax

I had the same issue and after reading through posts, this is what I did to fix it.


It seems that this may occur when you have an icloud set up but there is no corresponding entry in the mail app or there is a issue with the set up (like port or server)


Open your mail go to Preferences and then Accounts. Look to see if you have the icloud mail that you are getting the error for. If you don't add it right there by clicking the plus button at the bottom of the panel. After is adds it and verifies it, you whould be able to go back to the system preferences and the problem should be resolved and mail and notes should be turned on.


If you already had the icloud account, delete it and re-enter the info again.


Hope that helps.

Mail/Notes can’t be enabled at this time.

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