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TS1253: USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule

Learn about USB printer troubleshooting for AirPort Express, AirPort Extreme, and AirPort Time Capsule

TS1253 Brother printer HL 224D will not print through airport express.

711 Views 1 Reply Latest reply: Jul 25, 2012 9:59 AM by Bob Timmons RSS
Kemensindia Level 1 Level 1 (0 points)
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Jul 25, 2012 9:42 AM

My brother HL 2240D printer works fine when connected directly to my iMac but prints only the first page and a part of the second when connected through airport express. The printer then enters pause mode and does not print further till the current print job is deleted and printer restarted.

Printer Brother HL 2240D, Mac OS X (10.7.4), Printing issues through airport exp
  • Bob Timmons Level 9 Level 9 (75,475 points)

    Not all printers are compatible with the USB port on the Express, and Apple does not provide a list of printers that work, so it is difficult to get solid information about issues like this.

     

    I suggest that you check with Brother support to see if they might have an updated printer driver for your model that you download and install that might allow the printer to function correctly.

     

    If you have already done this, then about all that there is left to do is delete the current printer and then try re-installing it again using Print & Scan on your Mac.

     

    Apple's support document might provide a few more ideas as well:

     

    http://support.apple.com/kb/TS1253

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