I just got an iPhone and having trouble with the syncing of my emails. I can get the emails if I have Outlook closed on my home PC, if I leave it open then I get the messages but they disappear in a couple minutes.. also I have no email history???
iPhone 4S
Sounds like the email account is an antiquated POP account and if so, email account mailboxes and messages are not synced with a POP account with any email client. This also means you have Outlook set to remove messages from the sever after being downloaded with the email account settings in Outlook.
Although it is possible to access a POP account with more than one email client, a POP account is very limited and designed to be accessed with a single email client only.
Yes - using a POP account... You happen to know what I can do to upgrade? how to keep the messages on the server after Outlook downloads them?
That is up to the email account provider for the account if IMAP account access is supported.
Check the account settings in Outlook for a remove messages from the server after being downloaded setting and set it to never.
With a free Apple iCloud account, the account type is IMAP and provides syncing contacts, calendar events, notes, Safari Bookmarks, and reminders over the air plus the PhotoStream and Find My iPhone features.
iPhone not getting emails when Outlook is open on home PC
