HT203165: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
Jman193

Q: What do I do after I have done all of this and it still doesn't work?

I actually restored the ipod successfully but for some reason the ipod reverted to the way it was before and said that I needed to restore it again.  This is where I am having problems with the 1429 error.

iPod classic, Windows 7

Posted on Jul 25, 2012 11:34 AM

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Q: What do I do after I have done all of this and it still doesn't work?

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  • by ConstantAngel,

    ConstantAngel ConstantAngel Jul 25, 2012 11:39 AM in response to Jman193
    Level 2 (250 points)
    Jul 25, 2012 11:39 AM in response to Jman193

    Try putting the iphone into DFU mode and restoring it that way

    Step One

    Open iTunes and connect the iPhone to your Mac.


    Step Two

    Press and hold the Home button and the Sleep/Wake button at the same time.


    Step Three

    After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.


    The iPhone screen will remain black like this:


    NOTE***: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!